Business Process Outsourcing, Service and Shared Services

Shared Service Center: Why the Philippines Is the Best Option?

Magellan Solutions

MARCH 5, 2023

The Philippines has been a favorite for business process outsourcing for many years. Filipinos have earned a spot for providing excellent BPO services. No wonder western countries like the United States and Australia chose to outsource customer services and technical support to them.

Shared Services

Shared Services Service BPO Business Process Outsourcing

Healthcare Shared Services: Will It Be Beneficial To Your Medical Center?

Magellan Solutions

JULY 13, 2022

Healthcare Shared Services for your Medical Center. But health care is still its own business. Even though it’s a unique and important business, it’s still a business. Healthcare Shared Services – What You Need To Know. But what are shared services anyway?

Shared Services

Shared Services Healthcare Service BPO

The Great Debate: Global Business Services Versus Outsourcing | Blog

Everest Group

APRIL 9, 2024

During Shared Services & Outsourcing Week (SSOW), March 20-23, in Orlando, “The G6 BPO Debate” tackled thought-provoking and challenging questions associated with BPO’s impact on GBS. Are you entrenched in the ongoing battle between Global Business Services (GBS) and outsourcing?

Global Business Services

Global Business Services Outsourcing Service BPO

Why 3 out of 5 Global Business Service Operations are Actively Outsourcing

NoonDalton

FEBRUARY 13, 2023

Business process outsourcing, or BPO, is a crucial subject for Global Business Services (GBS), but sadly, it runs the risk of being underappreciated. BPO service providers have risen up the value chain and into many different functions in the previous ten years, including finance, supply chain, HR, and IT.

Global Business Services

Global Business Services Outsourcing Robotics Process Automation BPO

What Is A Service Level Agreement and How Does It Benefit Your Business?

Magellan Solutions

MARCH 5, 2023

As a business expands, it often needs to broaden its product lines and services just to meet the increasing demands of its customers. While this may indicate positive business growth, it may also create pressure for companies to attend to other areas of the business. What is SLA, and how does it benefit your business?

Service

Service Administrative Outsourcing Right-Sizing

Introducing ScaleHub’s New Marketing Director: Jacquelyn McMullen

ScaleHub

DECEMBER 1, 2022

ScaleHub combines both artificial and human intelligence for better data — at an infinite scale — and looks to be the market leader in business process outsourcing (BPO) and shared services center (SSC) cloud services.”

Marketing

Marketing Business Process Outsourcing BPO Shared Services

A Comparison Of A BPO Call Center And Shared Call Center

Magellan Solutions

JUNE 22, 2021

BPO call center vs. shared services call center. There has long been an argument between Shared Services and Business Process Outsourcing (BPO). . The services that BPO and shared services providers use are generally to remove manual, operational, and often repetitive tasks from your everyday work.

Call Center

Call Center BPO Shared Services Right-Sizing

When is Outsourcing Customer Service Good for Small Business?

Magellan Solutions

OCTOBER 6, 2020

The number one challenge in doing it is to find more cost-efficient and effective ways to do the different processes of your business, especially customer service. It is one of the greatest weapons of entrepreneurs — a critical part of the success of a business. 5 Questions to Consider When Outsourcing.

Customer Service

Customer Service Outsourcing Service Call Center

5 Changes In The Call Center Outsourcing Philippines Post Pandemic

Magellan Solutions

JULY 14, 2021

The working conditions increased the fear of Covid-19 among 247 bpo services inc. But there is no other place that matches the service capabilities of business process outsourcing company in the Philippines. Our agents set the perfect example of business process outsourcing in the Philippines.

Call Center

Call Center Outsourcing Business Process Outsourcing BPO

Beat the talent shortage in a better way with Impact Sourcing

ScaleHub

JANUARY 25, 2023

At its core, Impact Sourcing is a type of business process outsourcing that helps global enterprises improve their outcomes while providing opportunities to people from communities with limited prospects. Sub-contracting : In mature outsourcing markets, traditional outsourcing providers sub-contract to ISSPs.

Impact Sourcing

Impact Sourcing Sourcing Data Entry Business Process Outsourcing

Comparing Outsourcing Quotes: 8 Things to Look Out For

Magellan Solutions

MARCH 27, 2023

You want to be certain that your needs are addressed when evaluating outsourcing quotes. You should base your decision on which one offers the finest customer service. A distinguished company will take pride in giving exceptional customer service. Around US$700 billion was spent by corporations on outsourcing in total in 2022.In

Outsourcing

Outsourcing Business Process Outsourcing Out-Tasking E-Commerce

When Do You Need to Outsource a Call Center

Magellan Solutions

NOVEMBER 7, 2023

Did you know that global spending on outsourcing is predicted to hit $731 billion this year, 2023, from the $92.5 Companies of all sizes are realizing the benefits of outsourcing. With this, it’s essential to prioritize customer service as soon as possible. billion market worth in 2019? So, what’s driving this growth?

Call Center

Call Center Outsourcing Pharmaceuticals Out-Tasking

Dyanix & ScaleHub present: Harness the power of crowdsourcing to reduce costs and boost accuracy

ScaleHub

SEPTEMBER 8, 2021

The Dyanix portfolio includes complete solutions and a full range of services supporting European businesses on every level. ScaleHub is proud to have Dyanix as one of its Sales Partners.

Reduced Costs

Reduced Costs Data Entry Business Process Outsourcing Operational Costs

How BPOs & SSCs can overcome the talent shortage and other staffing obstacles

ScaleHub

MARCH 9, 2022

Based on a recent study by Everest Group —a research firm focused on strategic IT, business services, engineering services, and sourcing—talent/skill shortage was ranked as the top business challenge going into 2022. And like every other lingering inefficiency, the pandemic has only exacerbated the problem.

Out-Tasking

Out-Tasking Flexibility Business Process Outsourcing BPO

Philippines Remains a Global Outsourcing Leader

SourceFit

AUGUST 6, 2019

A report from Texas-based consulting firm Everest Group showed that the 2018 global growth in IT and business process outsourcing (BPO) has dropped to 3 to 4 percent. Meanwhile, the Philippine BPO sector continued to grow faster than the global market at 5.1 percent in 2018 and provide direct employment to 1.23

Global Outsourcing

Global Outsourcing Outsourcing BPO Call Center

Start Outsourcing Your BPO in The Philippines

Magellan Solutions

FEBRUARY 5, 2021

As a BPO service provider, Magellan Solutions understand that one must be on top of innovation. We are aware that we must seek continual growth with our agents along with our business partners to stay relevant. Also called an offshore shared service. We also guarantee quality service with skills that we hone and upgrade.

BPO

BPO Third Party Outsourcing Outsourcing Offshoring

Advantages of Different Set Up Outsourcing Philippines

Magellan Solutions

MARCH 19, 2021

Outsourced staff causes: The pricing for staffing offshore is also cheaper. This is in comparison to business process outsourcing. Also called an offshore shared service. The company owns some business process facilities in locations outside their main office. Dynamic team. Captive Centers.

Third Party Outsourcing

Third Party Outsourcing Outsourcing Offshoring BPO

Advantages of Different Outsourcing Set Ups

Magellan Solutions

JANUARY 1, 2023

Outsourced staff causes: The pricing for staffing offshore is also cheaper. This is in comparison to business process outsourcing. Also called an offshore shared service. The company owns some business process facilities in locations outside their main office. Dynamic team. Captive Centers.

Outsourcing

Outsourcing Third Party Outsourcing Offshoring BPO

The Basics of BPO For Companies That Outsource To Philippines

Magellan Solutions

MAY 17, 2021

Also called an offshore shared service. The company owns some business process facilities in locations outside their main office. At least 80% of the captive units in Manila along provide voice, back-office, and IT-related services. Outsourced staff causes: Decrease of need for direct employee salary.

BPO

BPO Outsourcing Offshoring Third Party Outsourcing

7 Telemarketing Companies in the Philippines That Will Surely Answer Your Outbound Requirements

Magellan Solutions

JULY 11, 2021

That’s why we will make your life easier as we will list down the 7 best telemarketing service providers that can ensure your success. Flexibility of the Service. PROS: Magellan Solutions offer a shared service team that is more affordable compared to a dedicated call center team. New Media Services. Track Record.

Call Center

Call Center BPO Outsourcing Business Process Outsourcing

The new coffee break: 10 ideas to improve relationships in a remote team

Infosys Consulting

MARCH 20, 2023

Aksel van Elteren Associate Partner Aksel is an organizational change manager with over 25 years’ experience, specializing in change, project and process management.

Business Process Outsourcing

Business Process Outsourcing Finance Design Shared Services

This Month at SIG – February 2022

SIG Speaks

FEBRUARY 1, 2022

She will be joined by Daryl Hammett, Global Head of Lead Management and Operations Amazon Web Services (AWS), who will lead an exciting deep-dive discussion. How will Sourcing for Outsourcing and Shared Services Change Going Forward? learn more. . Download this report to tap into Gartner expertise. learn more. .

Sourcing

Sourcing Advisory Automation Shared Services

This Month at SIG – February 2022

SIG Speaks

FEBRUARY 1, 2022

She will be joined by Daryl Hammett, Global Head of Lead Management and Operations Amazon Web Services (AWS), who will lead an exciting deep-dive discussion. How will Sourcing for Outsourcing and Shared Services Change Going Forward? learn more. . Download this report to tap into Gartner expertise. learn more. .

Sourcing

Sourcing Advisory Automation Shared Services

This Month at SIG – March 2022

SIG Speaks

MARCH 1, 2022

Advancing Inclusion and Diversity for Services Procurement. How do you take advantage of best practices to upgrade your services procurement I&D strategy? How will Sourcing for Outsourcing and Shared Services Change Going Forward? learn more. . learn more. . learn more. . learn more. .

Sourcing

Sourcing Shared Services Automation Outsourcing

Philippines Continues to Attract Multinationals, BPOs Expand Workforce

SourceFit

MARCH 15, 2016

Multinational companies continue to establish operations in the Philippines , while existing business process outsourcing (BPO) firms expand their workforce and local real estate companies construct new BPO buildings to support the sector’s growth. Global professional services firms also continue to expand.

BPO

BPO Business Process Outsourcing Outsourcing Administrative

US company investing P2b to expand BPO operations in PH

SourceFit

JUNE 20, 2013

American company Emerson is investing P2 billion to augment its BPO (business process outsourcing operations in Metro Manila, the Philippines over the next few years. . 3,225 of those employees are in the shared services industry. The company currently has 12,000 employees in the Philippines. Reference: – [link].

BPO

BPO Human Resources Business Process Outsourcing Shared Services

Magellan Solutions joins CeBIT Australia 2016

Magellan Solutions

MAY 3, 2016

The IBPAP delegation consisted of 11 Philippine BPO companies: Magellan Solutions, Acquire BPO, First Maritime Shared Services, Personiv, Pointwest Technologies Corp., The IBPAP delegation consisted of 11 Philippine BPO companies: Magellan Solutions, Acquire BPO, First Maritime Shared Services, Personiv, Pointwest Technologies Corp.,

BPO

BPO Finance Healthcare Outsourcing

It’s Official: PH Bests India as No. 1 in BPO

SourceFit

DECEMBER 16, 2010

MANILA, Philippines – After challenging India for the top position for several years, the Philippines is now the world leader in business support functions like shares services and business process outsourcing, according to the latest reports and trends analyses.

BPO

BPO Business Process Outsourcing Shared Services Outsourcing

How to Outsource Your Accounts Payable in 5 Key Steps

Auxis

SEPTEMBER 15, 2021

Finance outsourcing is exploding in the wake of the pandemic – and Accounts Payable (AP) is often the first function CFOs shift to a trusted BPO partner. But with so many possible paths, many finance leaders struggle to understand how to successfully migrate the AP function.

Accounting

Accounting Outsourcing Finance BPO

MS Campaign Assists Client In Achieving Consistent Increase In Conversion

Magellan Solutions

MARCH 21, 2019

The client, which sells male enhancement products, initially started its partnership with Magellan Solutions as an inbound account under the shared services. Looking for inbound or outbound call center services? Meanwhile, its PPC inbound sales recorded a 40-percent conversion growth. Initial concerns. Contact us!

Call Center

Call Center Accounting Sales BPO

What’s Included and What’s Not in Call Center Services Pricing (2021)

Magellan Solutions

JUNE 23, 2021

When it comes to Call Center Services Pricing (2021) , there are crucial services that are not yet included. Besides taking in and making calls, there are additional services that can help businesses make a difference in their bottomline. Current Pricing Structure for Outsourced Call Center Services.

Call Center

Call Center Service Outsourcing Customer Service

10 Big Companies That Outsource to India and Their Struggles

Magellan Solutions

MARCH 4, 2020

When outsourcing minor business aspects, companies would consider India. In a recent survey conducted in the USA, 85% of American companies that outsource to India deploy their non-core business processes. However, even the promising outsourcing destination faces business downfalls.

Outsourcing

Outsourcing Call Center E-Commerce BPO

Comprehensive Guide to Lead Generation

Magellan Solutions

FEBRUARY 24, 2022

According to them: Lead generation , at its most basic, is the process of creating interest in and/or awareness of a product or service offered by a business among the general public. In this case, the business directly tries to get people to buy something by giving them information. Why Outsource Lead Generation? .

Sales

Sales Outsourcing Out-Tasking BPO

Global Sourcing Brief

Shared Service Center: Why the Philippines Is the Best Option?

Healthcare Shared Services: Will It Be Beneficial To Your Medical Center?

Trending Sources

The Great Debate: Global Business Services Versus Outsourcing | Blog

Why 3 out of 5 Global Business Service Operations are Actively Outsourcing

What Is A Service Level Agreement and How Does It Benefit Your Business?

Introducing ScaleHub’s New Marketing Director: Jacquelyn McMullen

A Comparison Of A BPO Call Center And Shared Call Center

When is Outsourcing Customer Service Good for Small Business?

5 Changes In The Call Center Outsourcing Philippines Post Pandemic

Beat the talent shortage in a better way with Impact Sourcing

Comparing Outsourcing Quotes: 8 Things to Look Out For

When Do You Need to Outsource a Call Center

Dyanix & ScaleHub present: Harness the power of crowdsourcing to reduce costs and boost accuracy

How BPOs & SSCs can overcome the talent shortage and other staffing obstacles

Philippines Remains a Global Outsourcing Leader

Start Outsourcing Your BPO in The Philippines

Advantages of Different Set Up Outsourcing Philippines

Advantages of Different Outsourcing Set Ups

The Basics of BPO For Companies That Outsource To Philippines

7 Telemarketing Companies in the Philippines That Will Surely Answer Your Outbound Requirements

The new coffee break: 10 ideas to improve relationships in a remote team

This Month at SIG – February 2022

This Month at SIG – February 2022

This Month at SIG – March 2022

Philippines Continues to Attract Multinationals, BPOs Expand Workforce

US company investing P2b to expand BPO operations in PH

Magellan Solutions joins CeBIT Australia 2016

It’s Official: PH Bests India as No. 1 in BPO

How to Outsource Your Accounts Payable in 5 Key Steps

MS Campaign Assists Client In Achieving Consistent Increase In Conversion

What’s Included and What’s Not in Call Center Services Pricing (2021)

10 Big Companies That Outsource to India and Their Struggles

Comprehensive Guide to Lead Generation

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