31 West

OCTOBER 14, 2022

As per Deloitte, 73% of businesses have started integrating automation into their help desk methods. It reduces help desk operating costs. So, they can focus on developing a stronger bond with your customers. It will help you enhance and simplify service delivery for your customers.

Software 130

Software Automation Customer Service Efficiency 130

Magellan Solutions

MAY 6, 2024

Whether you want someone else to handle customer service, improve your technology systems, or get expert help, there’s a perfect outsourcing option. By the end of this article, you will have the information you need to make intelligent choices and discover new opportunities for your business. Don’t worry!

Outsourcing 97

Outsourcing Offshoring Nearshoring Human Resources 97

Influx

APRIL 18, 2024

54% of businesses rely on third-party vendors to augment their customer service. Customer support can be a lot to manage in-house. Organizations of all sizes are turning to on-demand support to rapidly scale and deliver world-class experiences at a fraction of the cost.

Customer Support 52

Customer Support Nearshoring BPO Outsourcing 52

Magellan Solutions

JULY 31, 2021

BPO Philippines remain the top destination to outsource for business worldwide. Operational costs reduction and to boost organizational productivity prompts business leaders to outsource to BPO Philippines. Outsourcing companies now focus more on the following: Improve business agility. Customer Services.

BPO 52

BPO Marketing Call Center Business Process Outsourcing 52

Microsourcing

APRIL 9, 2024

There are myriad reasons for retailers to pursue an outsourcing strategy but the most popular include: Sustainable growth: it is understandable for retailers and eCommerce businesses to pursue growth but history shows far too many do so in an unsustainable, if not reckless, manner. What are tips for engaging an outsourcing provider?

Retail 52

Retail MicroSourcing Outsourcing Offshoring 52

Magellan Solutions

OCTOBER 26, 2021

Companies must have the ability to easily adapt to changing business landscape and market. It is a fact that you can save 50% on operational costs once you outsource. Lower operating costs due to lower cost structure with 9% reduction in cost through this strategy. Questionable savings. TALK TO US!

Outsourcing 52

Outsourcing IT Outsourcing E-Commerce Cybersecurity 52

Magellan Solutions

MARCH 13, 2024

In the offshoring vs outsourcing comparison, offshoring is when a company moves overseas operations but retains control and ownership. These regions offer a talented and cost-effective workforce, making them ideal for companies looking to maximize efficiency and reduce costs.

Offshoring 105

Offshoring Outsourcing Out-Tasking Labor Costs 105