Magellan Solutions

AUGUST 1, 2022

Statistics on the Philippine BPO Industry for the year, 2022. There were undoubtedly many disruptions that caused havoc for businesses in 2020 and this also affected the Philippine BPO Industry. The Philippines must concentrate on improving and strengthening its BPO sector. Use it to guide your outsourcing choices.

BPO 40

BPO Jobbing Outsourcing E-Commerce 40

Magellan Solutions

AUGUST 2, 2021

An introduction to value propositions by BPO companies in Metro Manila. The pandemic put an enormous pressure on global healthcare systems. BPO Philippines serves with the promise of efficiency, flexibility, and improved productivity, just to name a few. current count of Business Process Outsourcing (BPO) companies.

BPO 52

BPO Outsourcing Call Center Healthcare 52

CGS Inc

OCTOBER 14, 2021

Recognized for Business Process Outsourcing Solutions in a disruptive period for customer service. The award is presented by TMC, a global, integrated media company, and TMC’s CUSTOMER magazine. CGS supports many of the world's industry-leading global brands from retail, hospitality, healthcare, technology and telecom.

Business Process Outsourcing 98

Business Process Outsourcing Call Center BPO Outsourcing 98

Pure Moderation

MAY 22, 2022

This is where customer service outsourcing may be of help. What Is Customer Service Outsourcing? Customer service outsourcing simply refers to the practice of hiring a third-party agency to handle all your business’s customer service functions. Feeling in a bit of a pickle? Better Flexibility.

Customer Service 52

Customer Service Outsourcing Service Customer Support 52

SEBPO

AUGUST 25, 2023

5000 List for the Eighth Time Marlton, NJ – Global outsourcing leader SEBPO claims a spot on the 2023 Inc. Between 2019 and 2022, SEBPO more than doubled its revenue and grew its employee numbers to almost 1700 employees globally. SEBPO Named to Inc. 5000 List for the Eighth Time NEWS August 25, 2023 SEBPO Named to Inc.

Global Outsourcing 52

Global Outsourcing Nearshoring Outsourcing Professionals Outsourcing 52

SIG Speaks

MARCH 8, 2023

KPIs are necessary to determine if a business is meeting its goals, give accountability, and leverage the health of outsourced relationships based on performance metrics. If we look at BPO ( Business process outsourcing ), KPIs are critical to determining the work's weekly, monthly, and quarterly health of the outsourced work.

Management 40

Management BPO Global Outsourcing Outsourcing 40

Magellan Solutions

FEBRUARY 20, 2024

Maximizing the potential of live chat outsourcing companies relies on mastering digital-first customer service. Outsource the complexity and own the customer experience. Discover the secrets of customer service leaders and excel in digital support using their strategies. Did you know?

Outsourcing 52

Outsourcing Sales Customer Service Customer Support 52

Magellan Solutions

MAY 3, 2022

To resolve this concern, many businesses opt to call center outsourcing — the process of subcontracting customer care services , sales/telemarketing functions , and market research to a service vendor. The telecommunications and technology sector is one of the primary users of various call center services.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

31 West

JUNE 9, 2018

Outsourcing is the strategic utilization of external resources and workforce to complete tasks that were traditionally handled in-house by the staff of a company. Imagine you’re a software developer or a health care service provider; your core strength lies in developing awesome applications or delivering best-in-class healthcare services.

Outsourcing 130

Outsourcing Content Writing Nearshoring Offshoring 130

Pure Moderation

JULY 7, 2022

It also prevents businesses from focusing on their core activities and offering valuable products and services to their clients. They’re stuck between growing an in-house staff or finding companies that provide outsourced services. So why do companies choose to outsource work? What Is Outsourcing?

Outsourcing 52

Outsourcing Data Entry Offshoring Out-Tasking 52

Magellan Solutions

MAY 6, 2020

To resolve this concern, many businesses opt to call center outsourcing — the process of subcontracting customer care services , sales/telemarketing functions , and market research to a service vendor. The telecommunications and technology sector is one of the primary users of various call center services.

Call Center 52

Call Center Outsourcing Offshoring Banking 52

Magellan Solutions

JANUARY 19, 2016

Since the global expansion of the call center industry, companies from all over the world outsource its cash-related operations to the Philippines – being the country with an enormous pool of skilled workers who are fluent in English. When you need to take advantage of simplification.

Finance 61

Finance Accounting Outsourcing BPO 61

Magellan Solutions

JANUARY 19, 2016

Since the global expansion of the call center industry, companies from all over the world outsource its cash-related operations to the Philippines – being the country with an enormous pool of skilled workers who are fluent in English. When you need to take advantage of simplification.

Finance 40

Finance Accounting Outsourcing BPO 40

Intugo

OCTOBER 12, 2023

Business process outsourcing in Mexico What is business process outsourcing in Mexico (BPO)? Business process outsourcing in Mexico (BPO) is a business practice in which an organization hires an external service to perform an essential business task. BPO has its roots in the manufacturing industry.

Business Process Outsourcing 52

Business Process Outsourcing Outsourcing BPO Human Resources 52

Magellan Solutions

MAY 12, 2020

The main reason why companies outsource call center services and back-office functions is to cut back on their overhead and operational costs. When making a decision, there are some factors worthy of consideration: cost versus quality, the reliability of the service, its return on investment, and its impact on your cash flow.

Outsourcing 52

Outsourcing Offshoring Call Center BPO 52