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How AI Can Transform the BPO Industry in 2024?

Offshore India Data Entry

Introduction The Business Process Outsourcing (BPO) industry is on the brink of a major transformation in 2024. The BPO industry is no exception. It’s also reshaping the future of offshore BPO companies, particularly in India, a major player in the global BPO Industry. AI is not just a tool for optimization.

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Offshoring vs Outsourcing: Benefits and Helpful Tips

Magellan Solutions

Did you know companies embrace offshoring and outsourcing to improve efficiency and cut costs? However, when it comes to the offshoring vs outsourcing debate, it’s crucial to understand the distinction between these two approaches and decide which best aligns with your business’s needs. What is Offshoring?

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BPO Outsourcing Trends in 2023: What Should We Expect?

Customer Serv Outsource Smarter

If 2020 and 2021 were years of change, transformation, and tumult in the business process outsourcing (BPO) world, how do we describe 2022 ? So, what’s in store for 2023 in our beloved BPO industry? Nearshore and offshore growth. expect nearshore and offshore growth to continue. Was it more of the same? Here we go….

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Ecommerce Growth Hacks: Outsource Ecommerce Product Data Entry Services

Offshore India Data Entry

Product data entry outsourcing is the practice of hiring a bpo service provider to handle the process of entering, updating, and maintaining product information for e-commerce businesses. This can lead to improved search engine rankings, higher conversion rates, and, ultimately, increased sales. Let’s dive in.

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Growth Expected for Healthcare Services BPO in the Philippines

SourceFit

The healthcare services segment of the business process outsourcing (BPO) industry is expected to show signs of growth along with the gaming and animation sub-sectors, according to research and consultancy firm Oxford Business Group (OBG). “As Healthcare Services BPO in PH as a Promising Segment. Despite the slowdown in U.S.

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SIG 2023 Global Executive Summit

Everest Group

Join Everest Group analysts and your peers to talk about how buyers are successfully managing costs, talent, and locations decisions in IT, Engineering, and BPO services. Should we consider new locations onshore, nearshore, or offshore? Have price increases leveled out? Which roles still demand a premium?

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SIG 2023 Global Executive Summit

Everest Group

Join Everest Group analysts and your peers to talk about how buyers are successfully managing costs, talent, and locations decisions in IT, Engineering, and BPO services. Should we consider new locations onshore, nearshore, or offshore? Have price increases leveled out? Which roles still demand a premium?