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Top 10 Best BPO for SMEs in Customer Service

Magellan Solutions

Outsourcing Customer Service: The Smart Move for SMEs So you’re a business owner, always on the edge trying to keep up with the competition. That’s when the best BPO companies come to the rescue! For small businesses, the best BPO partner is the cornerstone.

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Do These 3 Emerging Markets Threaten BPO Philippines?

Magellan Solutions

BPO Philippines remain the top destination to outsource for business worldwide. Operational costs reduction and to boost organizational productivity prompts business leaders to outsource to BPO Philippines. This is because more and more countries intend to leverage BPO to enhance their economy.

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Is Outsourcing Offshore Right for You? Pros and Cons

Magellan Solutions

Have you ever noticed businesses looking for new ways to save money and grow ? One popular tactic is outsourcing to other countries to make operations more efficient. As the global economy becomes increasingly interconnected, the appeal of outsourcing offshore has soared. Let’s explore its potential together.

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BPO Philippines 101: What Is KPI?

Magellan Solutions

What is KPI in the BPO Philippines ? The BPO Philippines provides several metrics to determine the growth and development of a company. It is an efficient way to plan all your business strategies. It is an efficient way to plan all your business strategies. Of course, there are no definite KPIs for all businesses.

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11 Types of Insurance Claims Outsourcing

Magellan Solutions

Different Types of Insurance Claims Outsourcing. Insurance claims outsourcing proves to be helpful for insurers worldwide. Yet services of insurance BPO remain consistent. Global insurers often outsource for the following reasons. Types of Insurance Claims Where Claims Outsourcing Can Help. Shop insurance.

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Customer Service Outsourcing: Is It Important For SMEs?

Magellan Solutions

The Importance of Customer Service Outsourcing for SMEs. There are a lot of advantages when going for customer service outsourcing. Several big corporations rely a lot on BPO companies. They’d rather take a risk in improving their product than outsourcing. Why Should You Go For Outsourced Customer Support Services.

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Tips on How to Avoid Fraud in Loan Processing Call Center

Magellan Solutions

How outsourcing a loan processing call center prevents high risk of fraudulent transactions? That’s why many businesses hope that outsourcing a loan processing call center can alleviate this situation. In fact, the fraud call rate is one in every 1,400 calls in retail banks. Phone Printing.