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How AI Can Transform the BPO Industry in 2024?

Offshore India Data Entry

AI is being leveraged to automate repetitive tasks, enhance customer service, and provide valuable insights through data analytics.This is having a profound impact on the operational efficiency of BPO companies. It’s also reshaping the future of offshore BPO companies, particularly in India, a major player in the global BPO Industry.

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History of BPO: Past, Present and The Future

Offshore India Data Entry

The Business Process Outsourcing (BPO) industry has undergone significant transformations since its inception, revolutionizing the way businesses operate. This diversification has enabled companies to streamline operations, reduce costs, and improve efficiency.

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The Rise of Retail Investors in Global Capital Markets | Blog

Everest Group

Interest rates across the globe reached historic lows during 2020 and remained down in 2021, leading to continued low borrowing costs for activities such as refinancing existing debt or financing mergers and acquisitions.

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Medical Data Entry Outsourcing: 7 Benefits Healthcare Firms

Offshore India Data Entry

Most of the offshore data entry service providers in India focus on providing top-quality services to their clients, and with that in mind, they get the best technologies in the industry. Cost Effectiveness Cost Effectiveness is certainly a notable benefit that healthcare organizations can gain by outsourcing.

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How data, automation and AI are transforming Business Process Outsourcing into a competitive advantage

IBM Business Partners

Manik, VP and senior partner for IBM Consulting, outlined a massive opportunity to strategically redesign the client’s finance operations and payment processing by leveraging AI, data analytics, metrics and automation. The new BPO is no longer just about cutting operational costs.

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The Rise of Global Business Services: The Future of Shared Services

Zinnov

Industry giants like BP, Shell, Pfizer, Proctor & Gamble, and Oracle showcased the potential of a global shared service structure, delivering tangible financial and operational benefits. Each office independently manages HR, finance, and IT functions, resulting in duplicated efforts and inefficiencies.

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Reshoring manufacturing to the US: The role of AI, automation and digital labor

IBM Services

Boston Consulting Group estimates reshoring will add 10-30% in costs versus offshoring. A report by Forrester found that businesses that implemented automation were able to reduce operational costs by 25-50%. Business outcomes linked to cloud.