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5 Strategies to Recession-Proof Your Business

Metasource

The answer differs based on who you ask, but according to a Bloomberg survey of economists , the recent interest rate hikes by the Federal Reserve along with the current banking crisis have greatly increased the odds. Focus on Your Existing Customer Base Exceptional customer service not only keeps clients happy; it makes businesses stronger.

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Insourcing: Making Inroads Into Capability Building

Zinnov

To name a few, around 2016, pharma giant AstraZeneca insourced the majority of its IT functions, saving USD 350 Mn annually, and by 2019, banking giant DBS had insourced over 90% of its overall IT functions. Better cost – Reduced overhead of supplier management costs and absence of supplier margin mark-up help realize better cost advantages.

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Surviving the Storm: What Strategies Can a Company Use in an Economic Downturn?

inDinero

Regardless of our bank balances, we will typically continue to grocery shop, buy cosmetics, put fuel in our cars, and buy pet food. During Covid-19, when the world essentially shut down for weeks on end, consumer behavior showed online shopping and streaming services thrived to unprecedented levels. Some may even thrive.

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5 Stories That Will Prove BPO Philippines is not a One Off Engagement

Magellan Solutions

BPO Philippines Service Providers are meant for long term relationships. And many people around the world trust them for their high quality product and service. . Outsourcing allows us to cut costs, access skilled experts, reduce overheads, get flexible staff, increase efficiency, reduce turnaround time and generate more profit.”

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Addressing the Skills Gap: Outsourcing as a Solution

NoonDalton

The impact of this gap is profound: Operational Challenges : Companies may struggle to complete projects on time or maintain the quality of their products and services, leading to customer dissatisfaction and potential revenue loss. This approach not only saves costs but also reduces the time to market for new products or services.

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Companies That Outsource Payroll And Other Admin Tasks

Magellan Solutions

Instead of dealing with its administrative areas — recruitment, compensation, benefits, payroll , performance management — transferring these functions to companies that specialize in providing these services is more strategic. Its more strategic HR services such as HR policy and labor relations, meanwhile, remained in-house.

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Empathetic AI Robots; A Threat Or A Treat In Telemarketing Philippines?

Magellan Solutions

The coronavirus pandemic has been tough on the contact center services Philippines and on a global level. . Callers looking for assistance with a bill or bank statement increasingly communicate with artificial-intelligence-powered bots. No longer would they tolerate endless hold times, obtuse service agents, or handoffs.