Premier BPO

MARCH 29, 2023

They provided valuable insights into how shared services organizations (SSOs) and outsourcing firms can leverage emerging technologies and innovative strategies to drive success in the ever-changing business landscape. Professionals in the industry discussed process improvement methodologies, automation, and cost savings thru labor arbitrage.

Shared Services 40

Shared Services Co-Sourcing Service BPO 40

SIG Speaks

APRIL 14, 2022

As the co-author of the 2005 book Straight to the Bottom Line®: An Executive's Roadmap to World Class Supply Management, Rudzki knows a thing or two about the subject matter about which he confidently writes. For example, an automated spend analysis capability will create real value in several key areas. and Bethlehem Steel Corp.

Finance 40

Finance Co-Sourcing Sourcing Strategic Sourcing 40

Obobo

SEPTEMBER 13, 2022

Any change in a business’s strategy and structure requires co-operation from all stakeholders. All departments, from customer service to IT to the CPO, are included. How can we help our people do their jobs better, faster, and more accurately? The company will suffer if an employee lacks the skills required for their job.

Co-Sourcing 59

Co-Sourcing Risk Management Risk Management Jobbing 59

Premier BPO

MAY 12, 2022

“Perception is not reality, but it is the customer’s reality” – Sylvie Di Giusto. Responding instead of Reacting – Customer service, stress management, teamwork, leadership, innovation, and above all communication – Rick Lewis. How to be the right type of person in the right situation and what suits your customer.

BPO 52

BPO Co-Sourcing Insurance Automation 52

IBM Services

NOVEMBER 14, 2023

Data products and data mesh Data products are assembled data from sources that can serve a set of functional needs that can be packaged into a consumable unit. Flexibility in data collection is made possible when product lakehouses connect to and ingest data from many sources, using many different technology protocols.

Co-Sourcing 110

Co-Sourcing Sourcing Right-Sizing Analytics 110

VXI

MARCH 2, 2023

To source in today’s competitive labor market, companies are having to stretch their operating budgets, spending more on recruitment, compensation, and training to overcome staffing and skill shortages – with no end in sight. Access to larger talent pools and specialized skillsets Even before the pandemic and the Great Resignation, U.S.

Outsourcing 52

Outsourcing Co-Sourcing Third Party Outsourcing Robotics Process Automation 52

VXI

MARCH 2, 2023

To source in today’s competitive labor market, companies are having to stretch their operating budgets, spending more on recruitment, compensation, and training to overcome staffing and skill shortages – with no end in sight. Access to larger talent pools and specialized skillsets Even before the pandemic and the Great Resignation, U.S.

Outsourcing 52

Outsourcing Co-Sourcing Third Party Outsourcing Robotics Process Automation 52

Everest Group

MARCH 1, 2023

Instead, it can assist them by streamlining the process and making it cost-effective and efficient by automating routine tasks, improving the candidate experience, and enhancing the recruitment process. In a few years, AI bots could replace various roles, such as customer service executives, recruiters, content writers, and even coders.

Marketing 52

Marketing Co-Sourcing Content Writing Finance 52

Premier BPO

AUGUST 19, 2021

Co-Sourcing. A type of outsourcing that makes the externally hired company part of your in-house team and promotes values of sharing risk and reward is Co-souring. companies contracting services with each other. Customer Care. It requires using specialized skills and resources for specific tasks.

BPO 52

BPO Outsourcing Offshoring Call Center 52