articles generative-ai-making-customer-experience-worse 
Perficient Digital Transformation
NOVEMBER 22, 2023
Use AI to your advantage Throughout so many of the sessions we circled around the topic of artificial intelligence (AI) – and for years we have been leveraging it without worry that autocorrect, or grammar check, would take our jobs. If that is understanding how to process data models, find a way to make it work for you.
Pure Moderation
MAY 18, 2022
If you are into video games or have done administrative duties for video gaming then you’re most likely aware that the behaviour of players can make or break an entire game. In this article, we have covered 5 things you must know when it comes to game moderation. However, it may be easier said than done.
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Pure Moderation
APRIL 12, 2021
billion active daily users of social media so the importance of an online presence is vital for businesses, of any size (more than 50 million small businesses use Facebook to connect with their customers). Case Study: Youtube, Facebook, Twitter, & Google experiment with automated content moderation 3.1 There are 3.5
Balbelforce
NOVEMBER 16, 2022
Instead, the world finds itself heading into financial turmoil; the situation is so bleak that some experts believe it could be worse than the 2008 recession. In this article: How does the downturn affect customer service and CX teams? How does the downturn affect customer service and CX teams?
3Pillar Global
DECEMBER 15, 2023
According to Mary Mesaglio, Distinguished VP Analyst at Gartner, generative AI “is not just a technology or a business trend. But there are better and worse ways to harness generative AI. But there are better and worse ways to harness generative AI. Game-changing AI focuses on creativity.
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