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How AI is Revolutionizing CX and Reducing Costs to Bring You Big Wins in BPM and BPO

Raya Contact Center

The convergence of artificial intelligence (AI) and business process management (BPM) is reshaping the way organizations operate, particularly in the business process outsourcing (BPO) industry. 4 Cloud Contact Center Solutions: Cloud-based solutions enable flexibility and scalability in contact center operations. Field is required!

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Ecommerce Growth Hacks: Outsource Ecommerce Product Data Entry Services

Offshore India Data Entry

Cost-Efficiency Through Outsourcing Ecommerce Product Data Entry Services The ecommerce landscape is fiercely competitive, and businesses are constantly seeking strategies to streamline operations and reduce costs. – Reduces operational costs by eliminating the need for an in-house team dedicated to data entry.

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Business process reengineering (BPR) examples

IBM Services

This blog outlines some BPR examples that benefit from a BPM methodology. Background of business process reengineering BPR emerged in the early 1990s as a management approach aimed at radically redesigning business operations to achieve business transformation. In all, agents’ pre-and-post-call workloads were reduced by 30%.

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What is asset reliability?

IBM Business Partners

One of the ways maintenance managers refine and improve predictive analytics to increase asset reliability is through the creation of a digital twin. As in predictive analytics, sensors connected to the physical object collect data from the real world that is then mapped onto a virtual model.

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Improving supply chain resiliency in the industrial sector

IBM Business Partners

Automation will enable organizations to identify and resolve critical supply chain issues faster with end-to-end visibility , advanced analytics and actionable workflows. Improve visibility across manufacturing, operations, and distribution Orchestrate your end-to-end supply chain with a smarter control tower.

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FDA FSMA: Providing value beyond compliance

IBM Services

Furthermore, companies that are doing ongoing product hierarchy work, like streamlining SKUs across their business, would be wise to think about how they could include this data traceability work at the same time, as doing the work in tandem could reduce costs significantly.

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Supply chain visibility in the energy and utilities industry

IBM Business Partners

Explore the IBM Control Tower to understand how energy and utilities firms can identify and resolve critical supply chain issues faster with end-to-end visibility, advanced analytics and actionable workflows.