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The top digital transformation trends in 2023

The Scalers

Servion estimates that by 2025, 90% of all companies will undergo digitalisation. According to Tractica by 2025, companies of all sizes will invest €116bn in AI. Build your offshore development centre. By 2025, Gartner predicts that more than half of Enterprise IT spending will have shifted to the Cloud. LEARN MORE.

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The Rise of Millenials and the Need for an Omnichannel Call Center

Magellan Solutions

They carry an estimated $200 billion in annual buying power, and by 2025, they will comprise 75 percent of the U.S. They also expect brands to use technology to create a flexible and seamless experience that encompasses the online, offline, and in-store facets of shopping.

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Outsource Email Support Stats to Prove You Need It

Magellan Solutions

26% use an offshore specialist by outsourcing their work. 33% use outsourcing to gain access to flexible resources. By 2025, there will likely be 4.6 With our research, we found out that other companies believe in this service as well. Below are some of the email stats we collected. Email Monday. billion daily email users.

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India – The Dream Destination For Centers Of Excellence

Zinnov

India’s mature tech ecosystem would expedite the growth of unicorns in this country, 100+ unicorns forecasted by 2025, despite being impacted by COVID-19. We believe by 2025, India shall account for 41% of the global Digital Engineering services market with an estimated valuation of USD 1.2 As of November 2020, India had 31 unicorns.

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Rising Prominence of Africa in Technical Support and Other Value-added Services

Everest Group

Service providers now have greater flexibility to enable their agents and managers to gain experience by working with global teams while delivering from Sub-Saharan Africa. trillion by 2025 and $2.5 This has significantly lowered the talent barrier for agents and supervisors. trillion by 2030, according to market forecasts.

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All LPOs Must Have ISO 27001:2013

Magellan Solutions

Due to this, these legal processes are often sent to offshore LPO providers. India dominates the LPO industry with an anticipated growth of $11 Billion by 2025. Before they partner with an offshore LPO service provider. The Philippine outsourcing industry has established flexible data security. Data Security.

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All LPOs Must Have ISO 27001:2013

Magellan Solutions

Due to this, these legal processes are often sent to offshore LPO providers. India dominates the LPO industry with an anticipated growth of $11 Billion by 2025. Before they partner with an offshore LPO service provider. The Philippine outsourcing industry has established flexible data security. Data Security.