Everest Group

OCTOBER 10, 2023

Procurement Outsourcing (PO) – Services Procurement Outsourcing (PO) providers are seen as strategic partners by organizations and are playing a critical role in helping them navigate the challenges posed by macroeconomic uncertainties and inflationary pressures by driving cost reduction and enhancing efficiencies.

Outsourcing 75

Outsourcing Service Sourcing Payroll 75

Everest Group

MARCH 17, 2023

By working together, employers, training institutions, the government, and other stakeholders can create a sustainable and inclusive impact sourcing movement in India that empowers the rural population and drives overall social transformation. What is impact sourcing?

Impact Sourcing 52

Impact Sourcing Sourcing BPO Government 52

Raya Contact Center

MARCH 20, 2023

For the third consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by the International Association of Outsourcing Professionals® (IAOP), which is a global, standard-setting organization and advocates for the outsourcing profession based in the US. Field is required!

Outsourcing 98

Outsourcing Supply Chain Management Global Outsourcing Selective Outsourcing 98

Raya Contact Center

MARCH 21, 2023

For the third consecutive year, RAYA CX is listed in the IAOP Global Outsourcing 100® companies list. The recognition is given by the International Association of Outsourcing Professionals® (IAOP), which is a global, standard-setting organization and advocates for the outsourcing profession based in the US. Field is required!

Outsourcing 98

Outsourcing Supply Chain Management Global Outsourcing Selective Outsourcing 98

Customer Serv Outsource Smarter

DECEMBER 16, 2022

If 2020 and 2021 were years of change, transformation, and tumult in the business process outsourcing (BPO) world, how do we describe 2022 ? And what can we expect in 2023? So, what’s in store for 2023 in our beloved BPO industry? Outsourcing costs have been steadily rising in the U.S., Social impact outsourcing.

BPO 52

BPO Outsourcing Nearshoring Call Center 52

Everest Group

MAY 2, 2024

In this webinar, our sourcing and pricing analysts will discuss action items for procurement teams to achieve these goals and attain an accelerated growth trajectory in H2 2024. What are sourcing leaders’ key priorities for H2 2024? What questions will the webinar answer for the participants?

Sourcing 59

Sourcing Service Strategic Sourcing BPO 59

Everest Group

MAY 17, 2024

Contents: In this report, we: Explore the sustainability enablement technology services market Examine the key factors and technologies shaping the sustainability enablement technology services market Outline our perspective on buyer adoption trends and explore 24 sustainability enablement technology service providers’ capabilities Scope: All industries (..)

Service 52

Service Impact Sourcing Marketing Outsourcing 52

Everest Group

JUNE 22, 2023

Live Webinar The Mid-year CXM Checkpoint: Key Learnings and What’s to Come June 22, 2023 | 9 a.m. In this webinar, our analysts will examine the major events affecting the CXM industry in the first six months of 2023, how these events have shaped the industry, and what we can expect for the rest of the year. CDT | 10 a.m. EDT | 3 p.m.

Impact Sourcing 52

Impact Sourcing BPO Sales Outsourcing 52

Everest Group

JANUARY 18, 2024

Explore the applications of Generative AI in Digital Adoption Platforms (DAPs) according to Everest Group's latest State of the Market report for 2023.

Marketing 52

Marketing Impact Sourcing Human Resources Sourcing 52