Everest Group

NOVEMBER 8, 2023

It is becoming increasingly difficult for enterprises to secure a skilled workforce, making the talent and skills shortage one of the top three business concerns in 2023. This is where impact sourcing steps in – a practice that aligns social and ethical values with business benefits for the betterment of both society and the organization.

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Everest Group

DECEMBER 7, 2023

Virtual Roundtable Delivery with Purpose: A Guide for Service Providers in Impact Sourcing December 7, 2023 | 9 AM EST | 7:30 PM IST Traditional IT and business process services (BPS) service providers are becoming more intentional in creating and activating career opportunities in underserved communities.

Impact Sourcing 52

Impact Sourcing Sourcing Service Research 52

Intelligent Sourcing

JUNE 5, 2023

With a thoughtful relaunch, the 2023 Summit was designed to be a smaller, more intimate gathering. As a rising […] The post Impact sourcing has never been more critical: IAOP OWS23 takeaways appeared first on Intelligent Sourcing.

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Impact Sourcing Sourcing Outsourcing Design 52

ScaleHub

JUNE 5, 2023

With a thoughtful relaunch, the 2023 … Impact sourcing has never been more critical: IAOP OWS23 takeaways Read More » With a phenomenal opportunity to dig into the up-and-coming trends in the outsourcing space, ScaleHub was thrilled to be part of the IAOP Outsourcing World Summit (OWS23) held in Chicago in May.

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Impact Sourcing Sourcing Outsourcing 52

Everest Group

MARCH 16, 2023

LINKEDIN LIVE What Are the Benefits and Barriers of Impact Sourcing in CXM? March 16, 2023 | 10 a.m. IST Impact sourcing is an ethical outsourcing practice that intentionally focuses on maximizing societal and business outcomes. What are the key trends and drivers leading to impact sourcing demand?

Impact Sourcing 52

Impact Sourcing Sourcing Outsourcing Government 52

Everest Group

AUGUST 14, 2023

In-Person event CLINTON GLOBAL INITIATIVE | 2023 September 18-19, 2023 Everest Group’s Eric Simonson , Managing Partner, and Rita N. Soni , Principal Analyst for Impact Sourcing and Sustainability, will attend the Clinton Global Initiative 2023 meeting on September 18-19 in New York City.

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Impact Sourcing Sourcing Government Collaborations 52

Everest Group

OCTOBER 10, 2023

Procurement Outsourcing (PO) – Services PEAK Matrix® Assessment 2023 What is in this PEAK Matrix® Report In this research, we present detailed assessments of 23 PO providers featured on the PO Services PEAK Matrix® Assessment 2023.

Outsourcing 75

Outsourcing Service Sourcing Payroll 75

Customer Serv Outsource Smarter

DECEMBER 16, 2022

And what can we expect in 2023? So, what’s in store for 2023 in our beloved BPO industry? and we anticipate this will continue throughout 2023. have increased into the $35-$45+ range in 2022, and we expect 2023 will be no different. For BPOs to be successful in 2023, they must strive for a “best-place-to-work” culture.

BPO 52

BPO Outsourcing Nearshoring Call Center 52

Raya Contact Center

MARCH 20, 2023

In addition, it oversaw various CSR projects that focused on the environment, community development, and social impact sourcing, to mention a few. “In The 2023 judges panel is led by IAOP CEO, Debi Hamill and included Daniel Beimborn, Professor, Frankfurt School of Finance & Management, Mary D.

Outsourcing 98

Outsourcing Supply Chain Management Global Outsourcing Selective Outsourcing 98

Raya Contact Center

MARCH 21, 2023

In addition, it oversaw various CSR projects that focused on the environment, community development, and social impact sourcing, to mention a few. “In The 2023 judges panel is led by IAOP CEO, Debi Hamill and included Daniel Beimborn, Professor, Frankfurt School of Finance & Management, Mary D.

Outsourcing 98

Outsourcing Supply Chain Management Global Outsourcing Selective Outsourcing 98

Everest Group

MAY 2, 2024

CPOs / heads of procurement, CIOs, CTOs Category managers Indirect and strategic sourcing leaders Heads and buyers of outsourced services IT and BPO department leaders Supplier management leaders GBS leaders managing IT and BPO outsourcing contracts Service providers’ sales leaders Service providers’ country heads Victoria Folbigg CEO Folbigg Consulting (..)

Sourcing 59

Sourcing Service Strategic Sourcing BPO 59

Everest Group

APRIL 3, 2024

The PEAK Matrix® provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

Engineering 64

Engineering Software Service Impact Sourcing 64

Everest Group

JUNE 8, 2023

LINKEDIN LIVE The Impact of Impact: Effectively Measuring Impact Workers’ Metrics View the event on LinkedIn, which was delivered live on Thursday, June 8, 2023. Organizations’ methods of tracking performance metrics of impact workers vary across the board. What questions did the event address?

Impact Sourcing 52

Impact Sourcing Sourcing Research Marketing 52

Everest Group

JUNE 12, 2023

Event nasscom Global Inclusion Summit During the 15th Edition of the Nasscom Global Inclusion Summit, Everest Group will deliver a Masterclass with analyst speakers, including Aishwarya Barjatya, Anik Dutta, Aman Birari, Rajesh Ranjan, and Susmitha Devisetty, titled Bridge the Employability Gap through Impact Sourcing.

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Impact Sourcing Reduced Costs Sourcing Accounting 52

Everest Group

SEPTEMBER 17, 2023

conference Climate week nyc with capgemini September 17-24, 2023 Everest Group’s Principal Analyst for Impact Sourcing and Sustainability, Rita N. Soni , will join a panel of industry experts at Climate Week in New York City in a session titled, Data & AI for Climate: Biodiversity Buzz. Learn more Rita N.

Impact Sourcing 52

Impact Sourcing Sourcing Management 52

Everest Group

SEPTEMBER 12, 2023

WEbinar Advancing with neurodiversity at work: Inclusion and expansion September 12, 2023 8:00 AM PT | 11 AM ET Rita Soni , Principal Analyst, Impact Sourcing and Sustainability, Everest Group will join a panel of experts to share knowledge and expertise on topics such as: What comes next for neurodiversity employment programs The advancement of neuroinclusive (..)

Impact Sourcing 52

Impact Sourcing Sourcing 52

Everest Group

OCTOBER 12, 2023

Soni Principal Analyst Related Content: From Efficiency to Responsibility: How Enterprises Are Leveraging Technology to Drive Sustainability | Report The Business Case for Leveraging Impact Sourcing to Enhance Customer Experience (CX) | Report Net Zero Consulting Services PEAK Matrix® Assessment 2023 | Report A Message from Everest Group’s CEO and (..)

Impact Sourcing 69

Impact Sourcing Sourcing Software Efficiency 69

Everest Group

NOVEMBER 1, 2022

As a CIO himself, Niklas will provide valuable insight into building an optimal sustainability strategy for 2023. What are the best tips to optimize your sustainability strategy for 2023? Principal Analyst, Impact Sourcing and Sustainability. Our speakers will explore: How should CIOs view the sustainability puzzle?

Impact Sourcing 52

Impact Sourcing Sourcing 52

Everest Group

JUNE 22, 2023

Live Webinar The Mid-year CXM Checkpoint: Key Learnings and What’s to Come June 22, 2023 | 9 a.m. In this webinar, our analysts will examine the major events affecting the CXM industry in the first six months of 2023, how these events have shaped the industry, and what we can expect for the rest of the year. CDT | 10 a.m. EDT | 3 p.m.

Impact Sourcing 52

Impact Sourcing BPO Sales Outsourcing 52

Everest Group

FEBRUARY 7, 2023

LIVE WEBINAR Sustainability in the New Year: Follow Through on Resolutions for People and the Planet February 7, 2023 | 9 a.m. For this reason, we recently held a survey to learn how organizations are planning for sustainability in 2023 and uncover the top sustainability approaches and roadblocks. CST | 10 a.m. EST | 3 p.m.

Impact Sourcing 52

Impact Sourcing Sourcing Management 52

Everest Group

NOVEMBER 30, 2023

As we stand on the brink of COP28 (November 30 to December 12, 2023), Everest Group’s technology service provider clients and industry leaders are poised to play a pivotal role in advancing the goals set forth by the Paris Agreement.

Supply Chain Management 64

Supply Chain Management Finance Research Government 64

Everest Group

JANUARY 18, 2024

Explore the applications of Generative AI in Digital Adoption Platforms (DAPs) according to Everest Group's latest State of the Market report for 2023.

Marketing 52

Marketing Impact Sourcing Human Resources Sourcing 52

Everest Group

MARCH 17, 2023

By working together, employers, training institutions, the government, and other stakeholders can create a sustainable and inclusive impact sourcing movement in India that empowers the rural population and drives overall social transformation. What is impact sourcing?

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Impact Sourcing Sourcing BPO Government 52

Everest Group

MARCH 23, 2023

Impact sourcing can transform individual lives, create diverse and inclusive workforces for employers, and deliver economic benefits to entire communities. Why is impact sourcing so critical today? The impact sourcing ecosystem plays a critical role in helping these individuals. What is impact sourcing?

Impact Sourcing 52

Impact Sourcing Sourcing Co-Sourcing Government 52

Intelligent Sourcing

JULY 13, 2023

Accenture, Adecco, Amazon, Generali, ISS, Marriott International, and Microsoft among leading businesses pledging to accelerate the economic integration of Ukrainian refugee women and other refugees June 19, 2023 – On the eve of World Refugee Day and as Europe faces its largest refugee crisis since World War II – including 4-5 million refugees, overwhelmingly (..)

Jobbing 52

Jobbing Sourcing Impact Sourcing 52

Future of Sourcing

APRIL 7, 2023

In this series, Future of Sourcing is talking to practitioners, technologists and executives to get their insights and expertise on navigating current and future challenges impacting sourcing, procurement, risk and supply chain professionals. In 2023, Riskonnect joined the United Nations Global Compact initiative.

Redistribution 59

Redistribution Regulations Risk Management Risk Management 59

Everest Group

FEBRUARY 22, 2023

Net Zero PARTICIPATE IN EVEREST GROUP’s INAUGURAL NET ZERO CONSULTING SERVICES PEAK MATRIX ASSSESSMENT 2023

Service 52

Service Marketing Impact Sourcing Sourcing 52

Everest Group

NOVEMBER 30, 2022

We expect to start seeing enterprises look for energy efficiency, impact sourcing, community impact, board-level governance, and transparency/disclosure standards. Let me know by reaching out to Shikharjit.mitra@everestgrp.com to discuss the emerging topic of ESG and its impact on IT services pricing.

Service 52

Service Engineering Software Impact Sourcing 52

Everest Group

MAY 24, 2023

Virtual Roundtable Measuring the Impact of Impact Sourcing May 24, 2023 | 9 AM EDT | 7:30 PM IST In this forum, Rita will explore one of the key aspects of impact sourcing – impact measurement – and the need to track metrics effectively for strong business case creation.

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