Magellan Solutions
MAY 2, 2024
As the global economy becomes increasingly interconnected, the appeal of outsourcing offshore has soared. Companies increasingly turn to offshore providers for talent, expertise, and cost-efficiency. Outsourcing offshore requires careful consideration of data security, cultural differences, and regulatory compliance.
Perficient Digital Transformation
JULY 25, 2022
I also work closely with offshore Nagpur development to provide required support in technical implementation by solving open queries or sometimes creating proof of concepts to guide how the implementation will work. I joined Perficient in 2010 as a junior software engineer in Nagpur, India.
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Simplr
JUNE 5, 2023
Outsourcing to offshore call centers ensured cheap labor on a global scale. Turnover rates have consistently trended upward since 2010 (especially in customer service and call center type roles) and the costs associated with voluntary employee turnover has nearly doubled. Today, however, customer service is a major revenue generator.
Magellan Solutions
MAY 3, 2022
As part of its cost-cutting measures, the company moved most of its call center operations to alternative offshore locations such as the Philippines, India, and Mexico. . Outsourcing is so effective that even the Big Four banking institutions in the United States have moved some of its operations offshore. Bank of America. Capital One.
Magellan Solutions
APRIL 16, 2020
Since 2010, Transurban has been using contact center services from the Philippines for its toll networks in Sydney and Melbourne. This move sent around 150 jobs offshore. With its proximity and inexpensive flight ticket, clients can easily visit their offshore team. . This is to ensure continuous customer service improvement.
Magellan Solutions
AUGUST 31, 2022
You must be ready to handle any risks or challenges you may encounter before you employ an offshore staff. . Virgin Australia’s online reservation, check-in, and booking system broke in September 2010, leaving 50,000 customers stranded. When dealing with offshore teams, a formal, written contract is always in your best interest.
Magellan Solutions
MAY 6, 2020
As part of its cost-cutting measures, the company moved most of its call center operations to alternative offshore locations such as the Philippines, India, and Mexico. . Outsourcing is so effective that even the Big Four banking institutions in the United States have moved some of its operations offshore. Bank of America. Capital One.
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