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List of Companies That Outsource Call Centers

Magellan Solutions

As part of its cost-cutting measures, the company moved most of its call center operations to alternative offshore locations such as the Philippines, India, and Mexico. . Outsourcing is so effective that even the Big Four banking institutions in the United States have moved some of its operations offshore. Bank of America.

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Companies That Outsource Call Center Operations

Magellan Solutions

As part of its cost-cutting measures, the company moved most of its call center operations to alternative offshore locations such as the Philippines, India, and Mexico. . Outsourcing is so effective that even the Big Four banking institutions in the United States have moved some of its operations offshore. Bank of America.

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10 Big Companies That Outsource to India and Their Struggles

Magellan Solutions

One of them is the low labor cost. The purpose of outsourcing was the movement of work to cheaper labor in Indian markets. Microsoft signed a three-year outsourcing deal with Infosys Technologies in 2010. It decided to offshore its back-office operations to India. American Express (AMEX). Don’t worry!