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The US Is Opting For Healthcare Call Center Outsourcing Companies – Here’s Why

Magellan Solutions

In recent years, the US healthcare industry has significantly increased its reliance on healthcare call center outsourcing companies to enhance patient care and operational efficiency. Healthcare organizations can hand off their growing call center needs and redirect resources toward core clinical care.

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The US is Opting for Healthcare Call Center Outsourcing Companies – Here’s Why

Magellan Solutions

In recent years, the US healthcare industry has significantly increased its reliance on healthcare call center outsourcing companies to enhance patient care and operational efficiency. Healthcare organizations can hand off their growing call center needs and redirect resources toward core clinical care.

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Akorbi Welcomes Harrison Tucker as Chief Financial Officer

Akorbi

Tucker Adds Enterprise-Level and Emerging Company Experience to High-Growth Language Technology Solutions Provider Dallas, Texas- April 27, 2023- Akorbi , a multilingual digital transformation company, announced the arrival of Harrison Tucker, a technology and healthcare industry veteran, as the company’s Chief Financial Officer.

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When Do You Need to Outsource a Call Center

Magellan Solutions

Rapid Business Growth When your business quickly expands, expect to have an increase in customer engagement. With this, it’s essential to prioritize customer service as soon as possible. They first delegated their technical support in India as early as 2004. How can this be achieved if there’s a language barrier ?

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5 Business Benefits of Outsourcing Inbound Call Center Services

Magellan Solutions

64% of business leaders affirm that customer satisfaction benefits business growth. Hence, there is a race to improve operations and customer service nowadays. Businesses are looking into efficient solutions that reduce costs and improve customer service while allowing companies to be flexible.

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CGS Awarded Gold in Americas Region, 2021 Top Ranking Performers Awards / Best Tech Innovation Award Vendor – Live Agent Support Solution Category

CGS Inc

New York, NY, October 19, 2021 – CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced it was awarded gold in the regional (Americas) Contact Center World’s 16th Annual Global Top Ranking Performers Awards in the “Best Tech Innovation Award Vendor – Live Agent Support Solution” category.

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Veterinary Emergency Answering Service Mitigates Pet Crisis

Magellan Solutions

As customer trust is the key to sustain your veterinary clinic’s practice. Handling customers, especially in times of stressful situations, can be quite daunting. Here you can hire an excellent virtual veterinary receptionist to act as a point of contact between your clinic and your customers. Multilingual Support.