Everest Group

SEPTEMBER 22, 2022

Everest Group commits to help organizations around the world dramatically increase the number of jobs provided to workers in marginalized communities and lift communities out of poverty through impact sourcing. Women and unemployed youth form the largest segments of the impact sourcing workforce.

Impact Sourcing 52

Impact Sourcing Sourcing Research Collaborations 52

Everest Group

DECEMBER 7, 2021

ESG in Services: What Sourcing Teams Must Know to Do More. While environmental, social, and governance (ESG) objectives have been important to sourcing teams for years, most efforts have focused on the materials supply chain or smaller, less strategic suppliers. What does sustainability look like in services categories?

Sourcing 98

Sourcing Service Impact Sourcing Government 98

Everest Group

OCTOBER 26, 2023

Capgemini invited Rita Soni, Everest Group Principal Analyst, Impact Sourcing and Sustainability Research, to speak on a panel about technology companies’ unique role in addressing biodiversity entitled, Data & AI for Climate: Biodiversity Buzz.

Impact Sourcing 63

Impact Sourcing Sourcing Government Collaborations 63

Everest Group

DECEMBER 14, 2021

Environmental, social, and governance (ESG) initiatives seem to be on the minds of nearly every organization. Where environmental, social, and governance meet. When broken down, environmental, social, and governance elements have very separate definitions, yet they still intertwine and bolster each other.

Government 52

Government Impact Sourcing Sourcing Healthcare 52

Everest Group

DECEMBER 14, 2021

Environmental, social, and governance (ESG) initiatives seem to be on the minds of nearly every organization. Where environmental, social, and governance meet. When broken down, environmental, social, and governance elements have very separate definitions, yet they still intertwine and bolster each other.

Government 52

Government Impact Sourcing Sourcing Healthcare 52

Everest Group

AUGUST 14, 2023

Soni , Principal Analyst for Impact Sourcing and Sustainability, will attend the Clinton Global Initiative 2023 meeting on September 18-19 in New York City. Everest Group’s Commitment to Action is to grow the impact sourcing market to half a million in three years. Learn more about Everest Group’s Commitment to Action.

Impact Sourcing 52

Impact Sourcing Sourcing Government Collaborations 52

Everest Group

SEPTEMBER 14, 2023

South Africa has emerged as a stand-out destination for customer experience (CX) services. With the rapid global transformation and dynamic shifts in commerce shaped by cutting-edge strategies, one continent is emerging as a rising giant in the realm of customer CX services delivery – Africa.

Service 68

Service Impact Sourcing Contact Center Outsourcing Government 68

SIG Speaks

JANUARY 13, 2023

SIG University Certified Sourcing Professional (CSP) program graduate Shridhar Kundaram shares his perspective on a four-step sourcing process that can help take your sourcing team to the next level. Sourcing involves four significant steps Assess , Analyze , Execute and Evaluate. .

Sourcing 40

Sourcing Strategic Sourcing Impact Sourcing Government 40

Everest Group

MARCH 8, 2022

We’ll shed light on how impact sourcing is helping enterprises and service providers mitigate challenges such as high attrition and talent costs and shortages, while supporting the welfare of communities. Our experts will explore: What is impact sourcing? What does the impact sourcing landscape look like?

Impact Sourcing 52

Impact Sourcing Sourcing Government Global Business Services 52

Everest Group

NOVEMBER 16, 2022

Global Business Services (GBS) organizations have a big opportunity to champion Environment, Social, and Governance (ESG) in banking and financial services (BFS) institutions. ESG is creating new opportunities for BFS Global Business Services organizations. ESG products and services emerge.

Sourcing 52

Sourcing Banking Global Business Services Impact Sourcing 52

Everest Group

NOVEMBER 30, 2022

Service providers who lead in green engineering and can produce significantly more carbon-efficient software have an opportunity to price their sustainable IT services at higher premiums and pioneer this emerging space. Read on to explore more on IT services pricing in today’s ESG-focused marketplace. . Green software.

Service 52

Service Engineering Software Impact Sourcing 52

Raya Contact Center

FEBRUARY 21, 2024

Its annual Global Outsourcing 100 list is one of the most prominent acknowledgments that recognizes the world’s best outsourcing service providers and advisors. RAYA CX has been the customer experience partner and global services provider for Fortune 1000 companies in North America, Europe, the Middle East, and Africa since 2001.

Outsourcing 75

Outsourcing Global Outsourcing Supply Chain Management Selective Outsourcing 75

Everest Group

NOVEMBER 30, 2023

As we stand on the brink of COP28 (November 30 to December 12, 2023), Everest Group’s technology service provider clients and industry leaders are poised to play a pivotal role in advancing the goals set forth by the Paris Agreement. This is a theme prominent not just at an enterprise level, but also at an international level.

Supply Chain Management 63

Supply Chain Management Finance Research Government 63

Everest Group

DECEMBER 2, 2021

While not new concepts to the services industry, the COVID-19 pandemic has increased the number of boardroom discussions on diverse hiring practices, especially with the ongoing talent shortage. Having a diverse workforce can provide numerous benefits, making it the way forward for the Business Process Services (BPS) industry.

Impact Sourcing 52

Impact Sourcing BPO Sourcing Business Process Outsourcing 52

Everest Group

MARCH 23, 2022

2021 was a milestone year for Global Business Services (GBS) with most enterprises reporting the model exceeded expectations for global business services solutions and delivery. In 2022, GBS leaders will look at adjusting their leadership, governance, operating, and talent models to ensure career growth and preserve productivity.

Global Business Services 52

Global Business Services Service Impact Sourcing Sourcing 52

Everest Group

OCTOBER 11, 2022

More than nine out of ten Fortune 500 companies use the following three scopes to measure, report, and manage their Greenhouse Gas (GHG) emissions: Scope 1 – your facilities –emissions from fuel sources a company owns and controls. It can include: Expanded production and services to underserved markets.

Impact Sourcing 52

Impact Sourcing Sourcing Collaborations Jobbing 52

ScaleHub

NOVEMBER 23, 2021

We’re proud to say that the next BPO in our BPO Crowd Boost series is not only a stellar start-up organization, but one that expands ScaleHub’s reach into another promising region for data processing services—Africa. Apart from a dynamic region, this BPO’s work is based in elevating a crucial cause. Introducing: UPSource.

BPO 52

BPO Data Entry Impact Sourcing Government 52

Everest Group

DECEMBER 6, 2022

To address this issue, the UNFCCC, backed by the United Nations Environment Program and several attendee governments, launched a five-year work program to fund and promote smart technology solutions in developing nations, opening ground for tech providers to display their capabilities in the space. Email ID: Rita.soni@everestgrp.com.

Collaborations 52

Collaborations Finance Regulations Impact Sourcing 52

Everest Group

SEPTEMBER 20, 2021

Its recent warning of a ‘code red for humanity’ signals the urgent need for enterprises to strengthen their commitment to the “E” in Environmental, Social, and Governance (ESG) strategies. Learn more about the scope of services provided by the technology market around sustainability here: ESG tech stack- Everest Group.

Advisory 52

Advisory Government Impact Sourcing Accounting 52