Flexibility Managed Services Service Webinar 
Everest Group
MAY 16, 2024
The Big Four accounting firms have been steadily expanding their service horizons, casting a wider net in the managed services market in pursuit of growth and diversification. With an estimated total addressable market of US$80-85 billion in 2023, the penetration rate is no more than 15-17%.
IBM Services
FEBRUARY 12, 2024
Since 2021, SAP’s approach to simplifying this was to create a SaaS-based solution for S/4HANA on a single contract called RISE with SAP that includes software, infrastructure and services to migrate to S/4HANA.
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31 West
NOVEMBER 20, 2022
Businesses are turning to MSPs ( Managed Service Providers ) for IT operations and security. Price your services too high, and you’ll have trouble finding clients. While it seems to streamline business operations and offer flexibility to employees, it’s also led to an increased number of cyberattacks. billion by 2028.
Everest Group
NOVEMBER 27, 2023
For assistance with benchmarking the ServiceNow implementation and managed services effort and price, contact us at benchmarking@everestgrp.com. Shared instance here refers to the managed services provider’s (MSP’s) domain-separated ServiceNow offering. Continue reading to learn more.
Everest Group
NOVEMBER 27, 2023
For assistance with benchmarking the ServiceNow implementation and managed services effort and price, contact us at benchmarking@everestgrp.com. Shared instance here refers to the managed services provider’s (MSP’s) domain-separated ServiceNow offering. Continue reading to learn more.
Everest Group
JANUARY 22, 2024
While this distributed hybrid model offers flexibility and scalability, it presents formidable challenges. Managing disparate technologies, ensuring seamless connectivity, and maintaining security across these diverse environments is a complex puzzle. To discuss further, contact Titus.M@everestgrp.com
Everest Group
DECEMBER 9, 2022
Continuing to invest in CX can be worth it for these key reasons: Customer retention is cheaper than customer acquisition: Failing to maintain good customer service during a crisis can reduce customer confidence, severely impacting brand trust. Superior customer experience is a must-have to retain customers and enhance their lifetime value.
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