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Perficient: Salesforce Managed Services

Perficient Digital Transformation

Salesforce know-how, Skilled Resource Mix, Scalability, High Operational Cost, 24/7 Availability and TAT are some of these challenges that organizations look to address while choosing a Salesforce partner.

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Turning Good into Great: 10 Reasons to Outsource Customer Service

Mattsen Kumar

As organizations grow, outsourcing customer service has become necessary to ensure customer satisfaction. The expansion of organizations brings forth new challenges that require the expertise of a skilled customer service team to provide optimal solutions.

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What’s The Difference Between A VMS And MSP ?

31 West

A contingent workforce takes center stage as employees want flexibility and companies want to derive business value for their money. This article will guide you through: What is Vendor Management System (VMS). Benefits Offered by Vendor Management System. What is Managed Service Provider (MSP). Invoice management.

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Mattsen Kumar - Untitled Article

Mattsen Kumar

As organizations grow, outsourcing customer service has become necessary to ensure customer satisfaction. The expansion of organizations brings forth new challenges that require the expertise of a skilled customer service team to provide optimal solutions.

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SMEs Guide to Account Receivable Services 2021

Magellan Solutions

Ever heard of Account Receivable Services before? What is Account Receivable Services? Outsourcing accounts receivable services involves outsourcing duties like invoicing, generating statements, and reconciling customer accounts to a team outside of your company to complete. Why Outsource Account Receivable Services?

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Modernizing child support enforcement with IBM and AWS

IBM Business Partners

To fulfill these ever-increasing citizen expectations to consume state-provided child support services, statewide child support systems need do the following: Empower families to get help when, where and how they need it, including virtual and real-time communications. Be intuitive, user-friendly and cut down on manual effort.

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Property Management Virtual Assistant: Why You Need One For The Ultimate Success

Outsource Workers

In many industries – especially those that depend on client communications – having a virtual helping hand has a huge impact on the quality of customer service. This is especially so in the real estate industry since it requires continuous high-quality customer service. Plus, there is no training or hiring cost.