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Embracing Hybrid Work: The Outsourcing Edge

NoonDalton

At its core, hybrid work is a flexible work model that combines remote work with traditional office-based work, allowing employees to split their time between a corporate office and an alternate work environment, often their homes. The evolution of frontline work is now accelerating towards dynamic and flexible arrangements.

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Do Outsourcing Companies Outsource?

NoonDalton

Improving Flexibility. At the very least, outsourcing allows them to be more flexible. There are two advantages to outsourcing customer service. Second, it frees up internal team members to focus on their own jobs, allowing the company to run more smoothly and, as a result, boosting return on investment.

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Canadian Companies That Outsource and Why They Keep on Outsourcing

Magellan Solutions

Herschel is currently headquartered in Vancouver, but has quickly expanded and now features over 10,000 points of sale worldwide. However, like many retail companies, Herschel outsources manufacturing to Asian countries. With such a wide reach, RBC also turned to outsourcing to keep their business thriving. Air Transat.

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How to Overcome the Safety Risks of LPO Offshoring

Magellan Solutions

When you outsource offshore, you’re more likely to spend less in hiring expert talent. Flexible hours: your legal firm will function even after office hours. And it’s all because you outsourced to a different time zone. Even if you’ve already closed for the day, your outsourced operation would continue. TALK TO US!

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2021 Philippines Call Center Costs (Risks & Benefits)

Magellan Solutions

Top Contact Center Outsourcing Companies & The Challenges Faced From The Risks. There’s no doubt that COVID-19 has disrupted call center services outsourcing operations on multiple levels. Over the past few months, the call center for outsourcing industry has had to brace for large volumes of callers.