Everest Group

MAY 16, 2024

The Big Four accounting firms have been steadily expanding their service horizons, casting a wider net in the managed services market in pursuit of growth and diversification. It also gives them an opportunity to expand their footprint globally and penetrate new geographies and industries.

Service 64

Service Advisory Finance Accounting 64

IBM Services

FEBRUARY 1, 2024

Enabling true transformation You’re on the lookout for adoption of industry best practices along with the capabilities of process mining and process discovery to both simplify and standardize the process flows. IT Ops issues You don’t want to deal with the challenges in managing multiple vendors and SLAs.

Advisory 92

Advisory Right-Sizing Infrastructure Costs Retail 92

Everest Group

JANUARY 16, 2023

A global slowdown may force enterprises to review new or large investments, expansions, or CXM sourcing decisions, directly impacting the CXM outsourcing industry. Here are some ways a recession could affect the industry: . Further, they need to relook at their pricing models and optimize their strategy based on their risk appetite.

Outsourcing 52

Outsourcing Retail Flexibility Manufacturing 52

CGS Inc

OCTOBER 14, 2021

“It’s an honor to again be recognized by TMC CUSTOMER magazine for our commitment to deliver the best customer experience through our BPO services during a crucial period for customer service among all industries,” said Steve Petruk, president, Global Outsourcing division at CGS. Please visit [link].

Business Process Outsourcing 98

Business Process Outsourcing Call Center BPO Outsourcing 98

IBM Services

APRIL 4, 2024

Across industries like education, retail and government, organizations are choosing private cloud settings to conduct business use cases involving workloads with sensitive information and to comply with data privacy and compliance needs. In this setting, the CSP carries out maintenance, upgrades, support and management.

Software 98

Software Out-Tasking Regulations Government 98

IBM Services

APRIL 4, 2022

Think about a customer returning an online purchase to a physical retail store or an in-store retail associate ordering an out-of-stock item for a customer. Flexible, modern architecture enables experience evolution and curation so your business can keep pace with and benefit from new technologies. Then what is dumb commerce?

E-Commerce 70

E-Commerce Retail Right-Sizing Advisory 70

Akorbi

FEBRUARY 23, 2022

As technology advances, health, legal, retail, marketing, and other fields expand. They offer flexibility and short-term solutions to long-term concerns. Industries Served. We work with various industries that utilize our project management, human resourcing, and language automation technologies.

Human Resources 52

Human Resources Reduced Costs Retail Insurance 52