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Vilmate
JANUARY 11, 2024
We went through a bit of a scare about a crisis in the IT world, but at the same time, we saw some fantastic progress in artificial intelligence. More and more companies are using artificial intelligence to make work easier. In 2023, Web Summit featured many well-known and influential figures.
IBM Services
FEBRUARY 12, 2024
Many customers were limited to the goods and services in their near vicinity. This omnichannel revolution means organizations must monitor multiple customer touchpoints and better understand which mediums feature more customer interactions. For software solutions, they can get access immediately and often in a seamless experience.
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Automation Anywhere
JULY 20, 2021
Live chat data, chatbot data, NPS or other survey data, customer satisfaction scores, emails, social media comments, and information gathered by the customer service team are part of the store as well. Using customer service data with RPA can reap real value for enterprises of all sizes.
Planergy Software
OCTOBER 4, 2022
How strategic sourcing, cost management, and cost avoidance strategies can be applied to indirect spend. Big Data Business Intelligence (BI) Spend Analytics. This innovative field uses sophisticated algorithms and techniques to extract insights from large data sets. How to gain visibility and control of your indirect spend.
Premier BPO
AUGUST 19, 2021
Outsourcing has gradually become a permanent feature of businesses globally, especially when focused on cost-reduction, expansion of talent pool, and geographical redundancy. Below you will find a categorized vocabulary of Outsourcing Terms and general business terminology applied across multiple industries today: Outsourcing Definitions.
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