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Ecommerce vs. brick-and-mortar: Unlocking retail success in 2022

TTEC

Brands who understand their audience and explain how their products bring in a human value can beat a competitor’s price and location. In ecommerce, traditional retail, subscription services, and hybrid models have moved beyond the storefront to serve customers on a growing omnichannel environment. trillion in 2024. To learn more.

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Retailers: Reverse the ‘Great Resignation’ with remote work options

TTEC

Prior to the pandemic, we did not forecast e-commerce reaching this milestone until 2024,” according to the report. We are an industry leader in surge capacity, with associates ready to help companies during volume spikes. Online sales rose by 7.9% in January 2022 after falling consecutively since October 2021.

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Back office vs. front office: boost productivity between both offices

TTEC

For example, hotel receptionists, bank tellers, and other customer service and sales associates who directly interact with customers are considered part of an organisation’s front office operations. Reinvent the “new normal” customer experience – As we go forward, ensure that the digital front door leads to amazing outcomes.

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The Power of Captions: Enhancing Accessibility for Individuals with Hearing Disabilities

Perficient Digital Transformation

In this blog post, we will delve into the importance of captions and discuss how semantic markup can be used to promote digital products that prioritize accessibility. The Importance of Captions For individuals with hearing disabilities, captions serve as a vital means of communication, enabling them to fully engage with audiovisual content.

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Outsourcing’s Best Kept Secret – Offshoring To Pakistan In The Words Of An Industry Veteran

Premier BPO

What matters when outsourcing to Pakistan is best described in the words of an outsourcing veteran , the CEO of Premier BPO, Mark Briggs , who responded as follows: When did you first step into the Outsourcing world and was the driving force behind the inception of Premier BPO? We grew the company for about two years.

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Ready, Get Set, Go! on AEM…

Perficient Digital Transformation

In this blog, we will focus on the developers’ perspective of AEM and how one can start as an AEM developer. We will go through some of the topics which will help you station your pillars on AEM and get the crux of it. Note: In this tutorial, we will explore the necessary steps to complete a given functionality.

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