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RAYA CX is Recognized as a Major Contender and Star Performer in Everest Group’s CXM PEAK Matrix® EMEA 2023

Raya Contact Center

Recognized for the 3rd consecutive year and one of only 3 chosen star performers in EMEA. Cairo, Egypt – November 27, 2023 – RAYA CX, a subsidiary of RAYA Holding for Financial Investments, has risen to the Major Contender category in Everest Group’s CXM PEAK Matrix® EMEA 2023.

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RAYA CX is Recognized as a Major Contender and Star Performer in Everest Group’s CXM PEAK Matrix® EMEA 2023

Raya Contact Center

Recognized for the 3rd consecutive year and one of only 3 chosen star performers in EMEA. Cairo, Egypt – November 27, 2023 – RAYA CX, a subsidiary of RAYA Holding for Financial Investments, has risen to the Major Contender category in Everest Group’s CXM PEAK Matrix® EMEA 2023.

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Raya CX Named an Aspirant in Everest Group’s CXM PEAK Matrix® EMEA 2022

Raya Contact Center

RAYA CX gained a higher position in the Aspirant category in Everest Group’s 2022 Customer Experience Management (CXM) PEAK Matrix® Assessment. Securing a place in the Aspirants category of this significant EMEA assessment for the second year in a row further solidifies our place as a rising global CX provider. About RAYA CX.

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RAYA CXers Dazzle at the 16th Annual 2021 Contact Center World Awards

Raya Contact Center

RCX is proud to announce that the RAYA CXers shined at the Contact Center World (CCW) 16 th Annual EMEA awards on September 30 th. Every role has contributed to this achievement, and our efforts in this difficult year have been recognized through the CCW EMEA awards. About Raya CX.

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Raya CX Named an Aspirant in Everest Group’s CXM PEAK Matrix® EMEA 2022

Raya Contact Center

RAYA CX gained a higher position in the Aspirant category in Everest Group’s 2022 Customer Experience Management (CXM) PEAK Matrix® Assessment. Securing a place in the Aspirants category of this significant EMEA assessment for the second year in a row further solidifies our place as a rising global CX provider. About RAYA CX.

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Customer Experience Management (CXM) in EMEA – Service Provider Landscape with PEAK Matrix® Assessment 2022

Everest Group

Top Customer Experience Management (CXM) Services in EMEA The Customer Experience Management (CXM) market in Europe, the Middle East, and Africa (EMEA) grew at an unprecedented pace in 2021. LEARN MORE ABOUT Customer Experience Management (CXM) in EMEA – Service Provider Landscape with PEAK Matrix® Assessment 2022. Our Thinking.

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RAYA CX Strikes Gold for Digital Transformation Strategy at the GCXA 22

Raya Contact Center

RAYA CX has won the gold award for Digital Transformation Strategy at the Gulf Customer Experience Awards (GCXA) 2022. He added, “Raya CX adopts a comprehensive strategy that aims to promote the CX of our partners. He added, “Raya CX adopts a comprehensive strategy that aims to promote the CX of our partners.