Sat.Aug 14, 2021 - Fri.Aug 20, 2021

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Outsourcing’s Best Kept Secret – Offshoring To Pakistan In The Words Of An Industry Veteran

Premier BPO

500, and other corporate leaders have now found to be an indispensable part of their pandemic operations strategy. THE MISCONCEPTION ABOUT PAKISTAN’S ENVIRONMENT: Due to the varying conditions in the country over the years, it has become a common misconception that Pakistan is not a stable environment to conduct business in.

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Struggling to Improve CX? Empower Your Customer Experience Specialist!

Balbelforce

Around two-thirds of businesses have a senior CX leader and a centralized CX team. And it really pays off: Customer Experience *leaders* achieve 17% compound annual revenue growth compared with just 5% for CX laggards. 1 The Leader. And this brings us to the final stage point. 2 The Builder. Stage three: Implementation.

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Customer Experience Agility: The Secret to Great Customer Service

VXI

Having teams in a different setting can encourage employees to over-communicate and inspire teamwork and also helps leaders to focus on team members’ contributions to reward good performance. By instructing them to use good judgment, permit them to make decisions on how to best handle customers. Team Empowerment.

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Is Technology Making Outsourcing Easier?

NoonDalton

BPO leaders should see these technological advances as a way of achieving non-linear growth. . BPO can help us harness Big Data. “ As such, BPO today is about mining the huge volume of transactional data that is being processed. As such, BPO today is about mining the huge volume of transactional data that is being processed.

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How To Recruit More Women Into Your Workforce

Speaker: Jeanette Leeds, Talent Acquisition Expert | Business Leader | Tech Entrepreneur

According to the US Department of Labor, women earn on average about 80% of what men do. Posting a “gender-neutral” job ad is a step in the right direction, but there remains a large disparity in the types of jobs that women get, as well as the pay that they receive.

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Is the UK Outsourcing More Jobs?

NoonDalton

At this point, nobody wants to read another blog about Covid-19 or Brexit. This puts business leaders in a precarious position. Contact us today for more information. But when it comes to UK outsourcing, there are some changes on the horizon worth mentioning. . For the first time in 11 years, the UK finds itself in recession.

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The Heartbeat of Change: 4 Ways to Cultivate a Strong Storytelling Culture

Infosys Consulting

The first part showed change leaders how to use stories to shape the direction of business transformation. For while science assures us that human beings are wired for story, telling a story in front of a business audience is, for many of us, anything but natural. Do these discussions tend to be formal or informal?

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Rethinking Talent Acquisition: New Data on Innovation, Impact, and Opportunity

Speaker: Ben Eubanks, Speaker, Author, Researcher and HR Analyst

As talent leaders, we can easily sit around and commiserate about the challenges facing talent acquisition. This session will share examples, stories, and data to help illuminate the path forward in one of the most challenging and complex hiring environments that talent leaders have ever seen.

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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

In this webinar, you’ll gain actionable insights from Olivia Montgomery as she walks us through Capterra’s extensive research on how businesses - notably SMBs - are addressing supply chain challenges in 2023. You'll learn more about: Trending supply chain tech investments to consider. Forecasting techniques to manage inventory.