October, 2021

Remove solutions multilingual-customer-support
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CGS Receives 2021 Customer Experience Innovation Award

CGS Inc

Recognized for Business Process Outsourcing Solutions in a disruptive period for customer service. The award is presented by TMC, a global, integrated media company, and TMC’s CUSTOMER magazine. The award is presented by TMC, a global, integrated media company, and TMC’s CUSTOMER magazine.

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3 Industries That Need Multilingual Call Centers

Magellan Solutions

Industries Which Benefit from Multilingual Call Center Services. Now, aside from customer services and tech support services, call center providers have significantly expanded their range of services to cater to more than customer experience. What are Multilingual Call Center Services? Finance Industry.

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Top 8 Features to Look for in an Extended Enterprise LMS

Groove Technology

A Learning Management System (LMS) is a knowledge base for your organization to store, extract, and support training. Basically, if you’re looking for a platform that can act as if each of your audience has its own unique learning experience, then an extended enterprise LMS is the right solution for you.

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CGS Awarded Gold in Americas Region, 2021 Top Ranking Performers Awards / Best Tech Innovation Award Vendor – Live Agent Support Solution Category

CGS Inc

New York, NY, October 19, 2021 – CGS, a global provider of business applications, enterprise learning and outsourcing services, today announced it was awarded gold in the regional (Americas) Contact Center World’s 16th Annual Global Top Ranking Performers Awards in the “Best Tech Innovation Award Vendor – Live Agent Support Solution” category.

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CGS Obtains the Covid-19 Seal from Chilean Safety Association

CGS Inc

Our primary concern throughout the pandemic is the protection of CGS employees, while maintaining 100 percent operational functionality to serve our customers.”. As covid and remote work completely changed the workplace, our team’s customer service and support became more critical than ever before.

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Why Should You Invest In A 24 7 Answering Service?

Magellan Solutions

But our employees at Magellan Solutions can guarantee that they have not experienced the hassles of working unusual hours. Here at Magellan Solutions, we also offer to scale up the plan up or down as we deem fit. . Customer Support Outsourcing. Dedicated Customer Support $10-$22. But how bad can it be? .

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Everything About Outsourced Customer Support

Pure Moderation

Everything You Need To Know About Outsourced Customer Support. Outsourcing customer support is not about cutting corners, it’s about fulfilling the needs of your customers in the best possible way. And happy customers are more likely to be returning customers. What is outsourced customer support?