Automation Anywhere
JULY 5, 2021
The use of automation in customer support is expected to accelerate in the coming years. According to Dimension Research, 72% of customer interactions in 2022 will be through emerging technologies such as Robotic Process Automation (RPA). Phone interactions will drop from 41% to 12%. In light of this forthcoming big change, here are four errors to avoid when automating customer service functions. 1.
Raya Contact Center
JULY 5, 2021
As RAYA Customer Experience (RAYA CX), one of RAYA Holding subsidiaries, has acclaimed both domestic and international leadership in providing outsourcing services to customers worldwide, it is fair to say that this is due to its progressive and technological infrastructure as well as its highly professional calibers, asserting themselves amongst global companies in the industry.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Max BPO
JULY 5, 2021
The outsourced Offline Data Entry Services offer massive profits to the business of any scale. These reliable Outsource Offline Data Entry partners, enable you to save precious resources, time, and money. The Offline data entry services can be efficiently done by outsourcing it, thereby avoiding expensive infrastructure restructuring, hiring, training of staff, and many more consistent expenditures.
Quint
JULY 5, 2021
Quint and OBM Dynamics are pleased to announce their partnership in offering Organizational Behavior Management (OBM) Foundation Level Trainings. Quint has become a Certified Partner of OBM Dynamics to deliver the OBM Foundation training in The Netherlands. Quint recognises OBM as a strong and natural extension of our portfolio. Being Thought Leader in digital transformations, we embrace OBM to ensure leaders and teams in organizations understand the importance of behavior in managing change.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Magellan Solutions
JULY 5, 2021
Here are the list of businesses that outsource customer service Philippines and reap exceptional value. Outsource customer service Philippines caters to businesses worldwide from industry players to SMEs and startups. There is no debate with regards to the country’s reputation as the World’s Call Center Capital. . Customer support outsourcing in the country is among the top services offered by its BPO industry.
Magellan Solutions
JULY 5, 2021
Who Does IT Best, India VS Philippines. In the 2014 list of Tholon’s Top 100 Outsourcing Destinations , India and the Philippines ranked first and second place respectively. The tech support call center outsourcing competition between these two countries is getting tougher. India strives to maintain leadership amidst the aggressive strategies of the Philippines’ continuously growing tech support services outsourcing.
Magellan Solutions
JULY 5, 2021
What Are Telemarketing Services B2B. Traditionally, b2b telemarketing services were used to describe a service that generates interest around a company’s products and services. However, it now also refers to the act of selling items over the phone. . Any company that sells to another company can benefit from b2b outsourced telemarketing services. Some of the common industries that use affordable telemarketing services are software-as-a-service (SaaS) companies, healthcare companies, financial se
Expert insights. Personalized for you.
97 
Let's personalize your content