Mon.Jul 12, 2021

article thumbnail

How the Pandemic Changed Outsourcing for the Foreseeable Future

Future of Digital Sourcing Outsourcing

How the Pandemic Changed Outsourcing for the Foreseeable Future. Related news: Are You Getting the Most Out of Your Nearshore Digital Transformation Partner? Because of the vulnerabilities that the pandemic has laid bare, many companies are re-thinking their sourcing strategies. While these issues have been most apparent in goods produced overseas, companies are also re-evaluating the wisdom of relying on providers in far-off locations with different time zones and geographies for outsourced ser

article thumbnail

RAYA Customer Experience Launches its Market Expansion Strategy by Acquiring Gulf CX

Raya Contact Center

As the world marches rapidly towards digitization, RAYA Customer Experience (RAYA CX) not only copes with the ongoing trends, but manages to keep having add-ons to its provided digital capabilities and provided services. In addition, RAYA CX soughts to expand its activities and increase its market share in the Gulf region in general and Saudi Arabia in particular.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Benefit by Outsourcing Mortgage Underwriting in the year 2021

Max BPO

Mortgage Underwriting is an important part of mortgage processing. This is the phase of the mortgage process when a mortgage loan underwriter verifies the credit worthiness of the loan applicant by checking his income, assets, credits, debits and other liabilities as well as collaterals. The year 2020 with its pandemic situation has brought in some challenges and changes in Mortgage underwriting.

article thumbnail

How CIOs Can Achieve Their Strategic Priorities

CDS

As IT transitions from supporting the business to practically being the business across so many industries, the pressure is on CIOs to stretch their budgets and meet both the strategic and operational imperatives facing them. The COVID-19 pandemic forced many businesses to accelerate the process of modernization by converting in-person activities to online, from employees working remotely to customer transactions and fulfillment.

article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

Mark Joseph Espeleta: Naturally inspiring

AS White Global

People in the ASW Philippines office would know when Mark Joseph, or MJ, is around because he effortlessly lights up a room. But one thing’s for sure: when MJ is working, he seriously gets things done. We sat down with MJ for a quick interview about his life at ASW. . Hi MJ, could you tell us about yourself? . Hi, I’m MJ, a Team Leader for a claims management team here at ASW.

Jobbing 52
article thumbnail

This is How Work Environment Helps Call Center Outsourcing Philippines Be The Best In Any Industry

Magellan Solutions

Why is Call Center Outsourcing Philippines the top destination for offshore services? When we talk about outsourcing, one of the top destinations that comes up is the Philippines. It turns out, this is not just a trend or a coincidence. The Philippines is really the top call center hub in the world. And there are a lot of factors that play into it such as the work environment.