Wed.Sep 08, 2021

Remove terms-of-service
article thumbnail

What is Customer Journey Mapping?

Balbelforce

In the simplest terms, CJMs are about customer needs and customer pain points. 1 Proactive service. Many businesses have become aware of the increased need to offer customer services proactively. Over 85% of surveyed customers want to be contacted proactively by providers in matters relating to customer service.

article thumbnail

Business Plan Financial Projections: How To Create Accurate Targets

Planergy Software

Most businesses use two types of financial projections: Short-term projections are broken down by month and generally cover the coming 12 months. In the first year, short-term projections will be entirely estimated, but in subsequent years, historical data can be used to help fine-tune them for greater accuracy and strategic utility.

Finance 52
article thumbnail

Moving Away From Manual Payroll Processing

Immedus

However, it wasn’t just the transition to the home office that people are coming to terms with- there is also the impact of technology on their jobs. Over the past 18 months, we have experienced a profound change in both our personal and professional lives. How Immedis Plans to Reduce Manual Payroll Processing.

Payroll 52