Wed.Jul 07, 2021

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It’s about the customer — it always has been

Hyland

We’re committed to continuing to support and invest in all our major content services platforms as far into the future as we can see. The post It’s about the customer — it always has been appeared first on The Hyland Blog.

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10 New Rules for the Scrum Master Managing Distributed Teams.

comeMakeit

Coordinating distributed and remote working teams is not easy. It has its own benefits and shortcomings too. A rigid manifesto will not work for every situation and every organization. Thankfully, Agile methodology gives us the freedom to stay true to its principles and yet customize its methods for our needs. Though many companies had to adopt remote working because of the pandemic, our teams despite being distributed, were always building Agile software products just the way our clients wanted

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The 3 Types of Statement of Work and How to Automate Them

https://www.hcmworks.com/blog

When it comes to drafting contracts for contingent workers, you have to get it right the first time around. Any unidentified conditions or ill-described project specifications can lead to unmet quality standards by contractors and potential liability as a result of inadequate instruction. Every step of the managed service lifecycle involves paperwork to prevent this, and selecting the right statement of work (SOW) for the right service provided is vital.

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This software development approach can save your business from pandemic-induced disruptions.

comeMakeit

Agile is often used to refer to a set of practices and methodologies that a business adopts for its software development processes. In today’s digital environment Agile can be broadened to every aspect of the organization. This Business Agility gives any organization the strength to face and overcome not only technical disruptions, but also pandemic induced ones.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Should You Invest in After Hours Call Service When You Can Take The Calls Yourself?

Magellan Solutions

Why invest in an on call after hours answering services ? Magellan Solutions’ after hours call answering service can help you fill the gaps in your client support schedule. Today’s customers expect better. Even if your customers live in your time zone, the internet has created an expectation of 24-hour availability. With our after hours telephone answering services for your office, that’s exactly what they’ll get.

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What Is MadTech and How It Came to Be

TMS

Most people are familiar with or at least have heard of AdTech. But what is MadTech? This term describes the concurrence of online marketing and advertising technologies. The term was first coined back in 2015 by marketer consultant David Raab. He shared a MadTech chart on Twitter, noting that it combined marketing and advertising technology. For example, it brings together the personalized, individual reach of MarTech with the massive data pools of AdTech.

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The RPA Progressive Journey

Automation Anywhere

Some consider Robotic Process Automation (RPA) a fad. They see it as an interim solution to stitch together processes that have long been ignored and eat up time and resources, but they believe they will one day re-engineer or eliminate as part of a larger transformational strategy. I believe those people don’t see the bigger picture. Sure, transformational strategies will change how existing processes are performed and the level of automation within those processes.