Magellan Solutions

MAY 6, 2024

Whether you want someone else to handle customer service, improve your technology systems, or get expert help, there’s a perfect outsourcing option. Outsourcing non-core functions to a BPO provider can help businesses run more smoothly, improve customer service, and have more resources to focus on significant growth initiatives.

Outsourcing 97

Outsourcing Offshoring Nearshoring Human Resources 97

Magellan Solutions

MARCH 13, 2024

In the offshoring vs outsourcing comparison, offshoring is when a company moves overseas operations but retains control and ownership. These regions offer a talented and cost-effective workforce, making them ideal for companies looking to maximize efficiency and reduce costs. It provides flexibility and cost control.

Offshoring 105

Offshoring Outsourcing Out-Tasking Labor Costs 105

Magellan Solutions

DECEMBER 5, 2023

Outsourcing their inbound call center services. But the question is, how much are you willing to spend for better customer service? Knowing the inbound call center cost allows your business to budget planning before you delegate some of your business operations to a call center.

Call Center 52

Call Center Outsourcing Streamline Operations Cost Control 52

Perficient Digital Transformation

FEBRUARY 7, 2023

Companies advertise this service as a distinguishing feature of why customers should choose to use them. This use of technology improves customer service by means of transparency while also allowing companies to monitor the efficiency of their team members.

Cost Control 64

Cost Control Retail Customer Service Management 64

Obobo

JULY 14, 2022

There are some obvious costs associated with late deliveries, improperly routed shipments, and shipments filled with the wrong goods (which can cause backorders and costly transportation). Labor and shipping, handling, and packaging costs are also significant, even if they were not immediately apparent.

Reduced Costs 59

Reduced Costs Accounting Cost Control Risk Management 59

Transperfect

SEPTEMBER 17, 2021

With consumers doing more online shopping, companies have an opportunity to optimize costs, control customer experience, and deploy better branding. Decide what you want to use it for specifically, whether that be customer service or inventory management. Doing so will save you the hassle and cost in the long run.

E-Commerce 91

E-Commerce Inventory Management Retail Sales 91

Obobo

JULY 31, 2022

There are some obvious costs associated with late deliveries, improperly routed shipments, and shipments filled with the wrong goods (which can cause backorders and costly transportation). Labor and shipping, handling, and packaging costs are also significant, even if they were not immediately apparent.

Reduced Costs 52

Reduced Costs Accounting Cost Control Risk Management 52