Premier BPO

FEBRUARY 28, 2024

About the Webinar Addressing the critical need for exceptional customer service in today’s market, this webinar tackles the alarming reality that less than 50% of customers believe they receive good service. Ready to take the first step towards outsourcing success?

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Premier BPO

APRIL 13, 2023

We recently recorded a live stream on the topic of busting myths about outsourcing. While outsourcing has become a popular topic of discussion with today’s economic climate and labor challenges, some firms are hesitant to engage an outsourcer, often due to misconceptions held since the early days of outsourcing.

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Outsourcing Offshoring Co-Sourcing BPO 52

Immedus

APRIL 28, 2022

In a multinational enterprise, global payroll can be the source of that data — as long as it’s available and manageable, which only the right technology can really make happen. This usually means outsourcing global payroll, at least to a degree, and deploying robust technology to handle it. Such is the case.

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Payroll Global Alliances Co-Sourcing Human Resources 98

Everest Group

NOVEMBER 17, 2023

To discuss your XLA journey or for help within an XLA co-creation workshop, please reach out to udit.singh@everestgrp.com and shivam.jaiswal@everestgrp.com. See our webinar, Forward-looking Sourcing for 2024: Outsourcing, Location, and Pricing Strategies in APAC , for 2024 outsourcing portfolio strategies.

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Co-Sourcing Collaborations Outsourcing Sourcing 59

The Scalers

NOVEMBER 30, 2022

We had the pleasure of discussing this topic with other tech leaders during a recent webinar hosted by CIO WaterCooler. If you missed this webinar, we’re sharing some of the key takeaways in this article. Nevertheless, there are two dominant models—offshoring and outsourcing. This means that outsourcing is faster.

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Offshoring Co-Sourcing Engineering E-Commerce 89

Simplr

DECEMBER 15, 2021

Simplr’s CMO Daniel Rodriguez and Zendesk’s Senior Manager of Co-Sourcing Timothy Esbe shared best practices for how to overcome common CX staffing hurdles you’ll likely confront this holiday season (and beyond) in a webinar we co-hosted on How to Overcome CX Team Turnover, Understaffing, Seasonality & More. .

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SIG Speaks

JULY 30, 2021

As demand continues to rock supply chains, we prepare for the future of procurement and risk mitigation with a host of exciting resources, industry research and webinars to elevate you in your role. Power Hour Webinars. Demystifying eAuctions – How to Source Smarter, Faster and Better. register now. . The problem?

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