IBM Services

FEBRUARY 23, 2024

Conversational artificial intelligence (AI) leads the charge in breaking down barriers between businesses and their audiences. This class of AI-based tools, including chatbots and virtual assistants, enables seamless, human-like and personalized exchanges.

Healthcare 102

Healthcare Customer Service Analytics E-Commerce 102

NoonDalton

SEPTEMBER 4, 2023

For organizations aiming to streamline operations without compromising on quality, BPO has been the strategic choice. Now, enter the era of Artificial Intelligence (AI). No longer a speculative concept or the exclusive domain of tech enthusiasts, AI has come of age. So, where do we stand?

BPO 52

BPO Jobbing Business Process Outsourcing Efficiency 52

Perficient Digital Transformation

JANUARY 11, 2023

Journey Science, the Next Frontier in Data Driven Customer Experience. We imagine, create, engineer, and run digital transformation solutions that help our clients exceed their customers’ expectations, outpace the competition, and grow their business with unparalleled strategy, creative and technology capabilities.

Research 64

Research Analytics Design Retail 64

IBM Services

FEBRUARY 16, 2023

Along with these challenges, the ongoing drive to reduce costs, improve efficiency and productivity, drive better decision-making and reduce risk will continue to drive pharma investment in cloud, AI/ML, analytics and automation in 2023 despite higher interest rates. Manufacturing costs and costs of clinical trials will continue to rise.

Pharmaceuticals 40

Pharmaceuticals Reduced Costs Research Manufacturing 40