Magellan Solutions

SEPTEMBER 22, 2020

And are you exploring effective strategies like business process outsourcing to help you achieve these goals? . This article walks you through numerous reasons as to why you should explore business process outsourcing and how it will propel your business to new heights.

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Premier BPO

JUNE 1, 2021

Both terms refer to various business functions performed within an organization, but to understand the difference between Front-office and Back-office in a BPO, we must first define what does ‘BPO’ stand for? Front Office services in a BPO may comprise of: Customer Care. Contact Center Services, Inbound/Outbound Calls.

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NoonDalton

SEPTEMBER 4, 2023

In the realm of global business, Business Process Outsourcing—commonly referred to as BPO—has long been regarded as a key lever for cost-efficiency and labor optimization. It could elevate their services to a level of efficiency and effectiveness previously thought unattainable.

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VXI

OCTOBER 27, 2021

Job Satisfaction should be the employers’ number one priority, but unfortunately, not all attain this objective. One might think that the COVID-19 pandemic only made employee satisfaction worse, but recent job satisfaction figures reveal that employees are happier now than even before the pandemic.

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Everest Group

APRIL 9, 2024

During Shared Services & Outsourcing Week (SSOW), March 20-23, in Orlando, “The G6 BPO Debate” tackled thought-provoking and challenging questions associated with BPO’s impact on GBS. Are you entrenched in the ongoing battle between Global Business Services (GBS) and outsourcing? Reach out to us to learn more.

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Offshore India Data Entry

APRIL 24, 2024

The Business Process Outsourcing (BPO) industry has undergone significant transformations since its inception, revolutionizing the way businesses operate. The Past: Early Days of BPO The concept of Business Process Outsourcing (BPO) has a rich history that dates back to the 1970s.

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Magellan Solutions

MARCH 5, 2023

The Philippines has been a favorite for business process outsourcing for many years. Call centers crowd the metropolitan, creating jobs for millions of Filipinos. Filipinos have earned a spot for providing excellent BPO services. Besides BPO, the Philippines is the best option for shared services.

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Transparent BPO Outsourcing

MARCH 10, 2023

How One Recent Article Inspired us to Speak Up and Spark Change in the Industry By Heather Sandusky, VP of Training; Marilyn Soares, VP of Client Services; Natalie Dickey, VP of Finance The President of the Global Services Association of Jamaica, Anand Biradar, is of the belief that over the next five to ten years, […] The post <strong>More (..)

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VXI

SEPTEMBER 2, 2022

The company announced the new location at Edificio Grand Reforma 10, which will generate 700+ new job opportunities for Guatemalans. This site adds to VXI’s over 40 service locations globally. ” “As a growing customer service BPO in the Guatemalan market, the opportunities for growth and development are unique and exciting.”

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Offshore India Data Entry

AUGUST 17, 2023

Rather than utilizing limited in-house resources, many companies are outsourcing their Word formatting needs to specialized business process outsourcing (BPO) providers. This article will explore the key advantages of partnering with an experienced Word formatting services provider. This prevents compliance issues.

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Intugo

OCTOBER 25, 2023

Why outsource customer service in Mexico Nowadays, outsourcing specific processes and/or tasks, for example, customer service, usually represents a competitive advantage for companies that choose to do so. What does it mean to outsource your business’s customer service in Mexico?

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Magellan Solutions

OCTOBER 1, 2020

This is due to its world-class customer service and other specialized professional services. There is no doubt why developed countries worldwide started outsourcing jobs to the Philippines. . Positive Effects of Outsourcing Jobs to the Philippines. Positive Effects of Outsourcing Jobs to the Philippines.

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Magellan Solutions

JULY 7, 2021

Outsourcing to BPO Philippines and other nations reduce the chances for American citizens to get jobs? Well the truth is, it’s still impossible to know what the true impact of outsourcing is to the economy. With all of the debate surrounding outsourcing, it is a good idea to review the facts and data. Is it true?

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Anexa

OCTOBER 15, 2021

Between business shutdowns, work from home (WFH) pivots, the surge of a digital economy and the implementation of pandemic health guidelines – which in and of itself has remained a moving target – businesses scrambled to keep their footing. And as it turns out – many of those pivots are here to stay.

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Magellan Solutions

MAY 21, 2019

For years now, the Philippines have been listed as one of the best countries to outsource BPO services from. It has maintained its crown as the number one country that offers great call center services for various businesses across the world. It has generated jobs and increased the country’s GDP.

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Magellan Solutions

MAY 15, 2023

Excellent customer service can lead to a more powerful sales funnel, which means more customers and business revenue. But not all businesses provide a fantastic job in this area. Everyone can share a horror story about poor customer service. What Are Answering Services?

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SourceFit

SEPTEMBER 25, 2019

Philippine call centers are expected to generate 80,000 to 100,0000 jobs this year despite a slowdown in the business process outsourcing (BPO) sector in 2018, according to the Contact Center Association of the Philippines (CCAP). Is outsourcing right for your business? Call Center Growth.

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SourceFit

FEBRUARY 20, 2020

Small and medium-sized enterprise (SMEs) BPOs in the Philippines ( business process outsourcing ) could create 30 million jobs to boost economic growth. Around 30 million jobs could come from SMEs in BPO as long as the industry remains globally competitive. Is outsourcing right for your business?

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SourceFit

JUNE 27, 2018

Philippine BPO companies are expected to add 70,000 jobs and generate $1 billion in revenues in 2018 as the workforce acquires new skills to survive the shift towards artificial intelligence (AI), according to the Contact Center Association of the Philippines (CCAP). The majority of call center jobs are middle to high-skilled.

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Magellan Solutions

MAY 18, 2015

Outsourced companies offer not just valuable manpower to run the process for you but also serve as free consultants and process experts to help review your current processes, suggest improvements and share best practices as they are most likely servicing your competition as well. References: [link] .

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Premier BPO

FEBRUARY 5, 2024

employment report [1] was surprising to many experts: robust hiring continued in many sectors, especially with strength in healthcare and professional services. Businesses find themselves at a pivotal crossroads, seeking innovative solutions to thrive amid on-going talent scarcity. The January U.S.

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Premier BPO

FEBRUARY 5, 2024

employment report [1] was surprising to many experts: robust hiring continued in many sectors, especially with strength in healthcare and professional services. Businesses find themselves at a pivotal crossroads, seeking innovative solutions to thrive amid on-going talent scarcity. The January U.S.

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Pure Moderation

OCTOBER 19, 2022

There’s no doubt that all businesses should strive for great customer service. Support teams receive hundreds of calls daily, ensuring all customer service interactions go as smoothly as possible. But what else do we mean by customer service objectives? Instead, we must view customer service as multi-faceted.

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Redial

OCTOBER 14, 2022

But even though we are facing times of uncertainty, for reasons that I will mention later, Business Process Outsourcing stands as one of the main alternatives for those companies that seek to stay in business. Despite the difficulties, government actions regarding the management and distribution of services are debated.

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Magellan Solutions

FEBRUARY 14, 2021

You have a business and want you to get a call center to help you. The problem is, you are clueless about what to look for in getting a Dental Answering Service BPO? As the name suggests, a dental answering service responds to dental calls. Its job is to help you accommodate customers and their requests.

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Magellan Solutions

FEBRUARY 20, 2021

Many companies are aware of what a good lead qualification service can provide to their profit. Businesses need sales to earn. However, not all people are interested or qualified to avail of your product or service. That’s why lead generation and qualification are two in-demand business process outsourcing (BPO) services.

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Magellan Solutions

MARCH 17, 2016

Magellan Solutions participated in FEU’s Alumni Placement Expo (APEx): Annual Job Fair 2016 on March 8, 2016 in Far Eastern University Makati. Students came prepared with hard copies of their resume and also their FEU ResumeLink – as companies may conduct job interviews, initial screenings, and spot hiring. Contact us today.

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Redial

NOVEMBER 8, 2023

In this blog, we’ll share our experience as a contact center company and shed light on the crucial elements we evaluate to determine new site locations, all while highlighting our commitment to positively impacting communities and job generation. The post The Real Value Of Site Location In Outsourcing first appeared on RedialBPO.

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Magellan Solutions

APRIL 25, 2023

How do you rate your customer support services? Every business must exhibit excellent customer support services to win more loyal customers. The customer support service levels reflect how well you’re able to respond to customers’ inquiries and resolve their concerns. Is It Best To Have A Physical or Remote Call Center?

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Pure Moderation

AUGUST 18, 2022

Business Process Outsourcing or BPO refers to delegating business tasks and processes to a third-party service provider. The provider is responsible for administering and managing said processes based on defined goals and KPIs (Key Performance Indicators). What Do BPO Companies Do? Better Security.

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NoonDalton

OCTOBER 13, 2021

What are the Most Commonly Outsourced Services (and Which are Right for My Business?). It’s easy to see why today’s most competitive businesses outsource. Most Commonly Outsourced Services That Could Work for You. The level of customer service you provide has a direct impact on sales.

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SourceFit

OCTOBER 1, 2014

BPO (business process outsourcing) companies in the Philippines are hiring nursing graduates to provide clinical and medical coding services, according to Pasig City representative Roman Romulo. The “well-paying” jobs are coming from the growing number of companies providing healthcare services to the U.S. .

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SourceFit

MAY 27, 2020

The healthcare services segment of the business process outsourcing (BPO) industry is expected to show signs of growth along with the gaming and animation sub-sectors, according to research and consultancy firm Oxford Business Group (OBG). “As Healthcare Services BPO in PH as a Promising Segment.

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Redial

MARCH 10, 2023

One way to achieve this is through outsourcing policy management. Outsourcing this service allows companies to focus on main activities like keeping track of service and product innovation while delegating the management of their policies to experienced professionals. Thank you for reading.

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Magellan Solutions

APRIL 5, 2018

There are two countries in the world that are quite known for providing effective business process outsourcing services — India and the Philippines. Businesses that are looking to outsource services from BPO companies usually go to these countries to look for a good partner.

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Magellan Solutions

NOVEMBER 4, 2021

Get the Best Staff Leasing Services in the Philippines. There’s no denying that outsourcing is becoming one of the Philippines’ fastest rising industries. It’s a culture that values not just results, but the quality of services given. Why You Should Outsource in the Philippines. Above-average English Skills.

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Magellan Solutions

FEBRUARY 12, 2021

Call Center Services Philippines Is Advantageous For The Post-pandemic Global Chain. It would turn more weight into digital and services trade. Due to its position as the World’s Call Center Capital and is a great choice for customer service. To which service-oriented industries like banks and hotels find commendable.

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