Akorbi

DECEMBER 27, 2021

Business Process Outsourcing (BPO) is outsourcing an essential process to a third-party entity. The types of processes outsourced with BPO are usually critical processes, but ones that don’t necessarily impact the company’s overall vision or business model.

Call Center 82

Call Center BPO Outsourcing Business Process Outsourcing 82

Magellan Solutions

MAY 18, 2016

Much has been said with regards to inbound call center outsourcing – which country has the best agents in terms of cost and communication skills, which companies offer the best package, and what is the most important thing to do before finalizing that agreement with your outsourced call center.

Call Center 69

Call Center Outsourcing Offshoring Business Process Outsourcing 69

Redial

JULY 13, 2023

Is no news that the banking and finance industry ae facing some constant needs to adapt and continue to offer modern solutions. From phone to chat services, Redial guides financial institutions in leveraging digital solutions to return your investment and guarantee client satisfaction. And will continue to do it. Talk to the team.

Banking 100

Banking Cybersecurity Advisory Nearshoring 100

Redial

MAY 24, 2023

Address any concerns or issues raised and explore potential solutions. At Redial BPO we are also advisers since our team is the frontline of our client’s business. Analyze and Interpret Data: Utilize the collected data to analyze trends, patterns, and performance indicators.

BPO 130

BPO Collaborations Management Business Process Outsourcing 130

Magellan Solutions

AUGUST 14, 2021

As Magellan Solutions show in this article, data annotation is required for AI projects in any industry. Data annotation services of business process outsourcing industry in the Philippines. It includes computer vision, robotic vision, facial recognition, and solutions that rely on machine learning to interpret images. .

BPO 52

BPO Outsourcing Healthcare Business Process Outsourcing 52

Magellan Solutions

AUGUST 13, 2021

Does the business process outsourcing industry in the Philippines experience any limitations to content moderation? One of the primary concerns around the deployment of automated solutions in the content moderation space is the fundamental lack of transparency that exists around algorithmic decision-making.

BPO 40

BPO Government Automation Accounting 40

Balbelforce

NOVEMBER 30, 2022

There’s a lot of terminology to get your head around in call centers and customer experience. Working with contact centers around the world, we know that better than anyone!). Contact center KPIs should be interpreted and applied carefully to balance contact center efficiency with quality of customer experience.

Call Center 52

Call Center Sales Software Out-Tasking 52