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TDC Digital leverages IBM Cloud for transparent billing and improved customer satisfaction

IBM Business Partners

Web-based ERP providers are experiencing significant growth and demand as more companies seek to streamline their business processes, cut costs and improve operational efficiency. TDC Digital wanted to expand its operations beyond Indonesia, but these persistent issues hindered its growth efforts. billion by 2027.

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Offshoring vs Outsourcing: Benefits and Helpful Tips

Magellan Solutions

Did you know companies embrace offshoring and outsourcing to improve efficiency and cut costs? However, when it comes to the offshoring vs outsourcing debate, it’s crucial to understand the distinction between these two approaches and decide which best aligns with your business’s needs. This article has you covered!

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The 5 best SaaS customer support companies

Influx

54% of businesses rely on third-party vendors to augment their customer service. Organizations of all sizes are turning to on-demand support to rapidly scale and deliver world-class experiences at a fraction of the cost. The firm prides itself on providing efficient, intelligent, future-minded solutions for each client.

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Outsourced Technical Support For SMEs Pros And Cons

Magellan Solutions

Technical support services for SMEs allows an enterprise to incorporate services and experts into their operations and infrastructure. This enables you to stay efficient and up to date with cutting edge technology. . All these while keeping your data and information secure, of course with the right partner. . Loss of control.

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SMEs Attracted to Outsourcing in the Philippines & Other BPO Hubs

SourceFit

A growing number of small and medium-sized enterprises (SME) and new businesses are attracted to the outsourcing of certain services to optimize savings and business processes. Compared to larger companies that require board approval and deliberations, Araneta said that SMEs and new businesses are more open to outsourcing.

BPO 40
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Everything You Need To Know About Call Center Outsourcing

Magellan Solutions

Call center outsourcing is a business activity of subcontracting call center services like customer care and sales-related tasks. A call center provider handles all customer requests from inquiries, bookings to refunds, inbound to outbound, catering to businesses of all shapes and sizes. Mitigate business risks.

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The Best & Worst Philippines Call Center Companies in 2021

Magellan Solutions

As a result, it might be hard for any start-up business owner to look for the right BPO company for their operation. . That’s why more than the pricing, small business owners should be more meticulous in finding the right outsourcing partner. Scale faster with efficiency. Reduce operating costs.