Magellan Solutions

MAY 3, 2022

Companies that outsource call centers have one thing in common: they know the significance of building and maintaining good customer relationships. As the lifeblood of most industries, there is no wonder why even the largest multinational companies aim to attract and please as many consumers as they can. Utility Sector.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Anexa

DECEMBER 13, 2021

The e-commerce invasion is not industry-specific – it has permeated every sector on the planet and created tremendous competition. This dynamic is equally applicable to the utilities industry, which – along with the rest of the business world – is transforming.

E-Commerce 52

E-Commerce Customer Service Outsourcing Service 52

Everest Group

MAY 18, 2022

The planned merger announced last month between Konecta, the leading provider of Spanish-speaking Customer Experience solutions, with Italy-based customer management provider Comdata will create the sixth-largest player by revenue in the customer experience Management (CXM) BPO sector. Read on to find out what this big deal will mean.

Business Process Outsourcing 52

Business Process Outsourcing BPO Marketing E-Commerce 52

31 West

JUNE 9, 2018

Everywhere you go, from conferences to online forums to your next door neighbor who doesn’t know what TMI is, everyone’s talking about outsourcing. WHAT IS OUTSOURCING? Outsourcing is the strategic utilization of external resources and workforce to complete tasks that were traditionally handled in-house by the staff of a company.

Outsourcing 130

Outsourcing Content Writing Nearshoring Offshoring 130

Magellan Solutions

JULY 14, 2021

Other industries can outsource customer service and yield all of its benefits as well. When we talk about customer support outsourcing , most businesses will immediately think of big industries such as Information Technology and Finance. But lesser known and growing industries can also benefit from it.

Customer Service 52

Customer Service Outsourcing Call Center Service 52

Magellan Solutions

MAY 6, 2020

Companies that outsource call center ops have one thing in common: they know the significance of building and maintaining good customer relationships. As the lifeblood of most industries, there is no wonder why even the largest multinational companies aim to attract and please as many consumers as they can. Utility Sector.

Call Center 52

Call Center Outsourcing Offshoring Banking 52

Magellan Solutions

JULY 5, 2021

Here are the list of businesses that outsource customer service Philippines and reap exceptional value. Outsource customer service Philippines caters to businesses worldwide from industry players to SMEs and startups. Customer support outsourcing in the country is among the top services offered by its BPO industry.

Customer Service 52

Customer Service Outsourcing Service Customer Support 52