Magellan Solutions

MARCH 5, 2023

Filipinos have earned a spot for providing excellent BPO services. No wonder western countries like the United States and Australia chose to outsource customer services and technical support to them. The influx of BPOs increases yearly, extending from large contact centers to home-based BPOs.

Shared Services 98

Shared Services Service BPO Business Process Outsourcing 98

Magellan Solutions

MAY 28, 2021

BPO companies in the Philippines employ more than 2 million people. As a result, this tiny island nation is posing as a strong competitor to established global BPO players such as India. This had further led Deloitte to predict that the country may increase its share of the BPO pie to 20% of the entire global market.

BPO 52

BPO Outsourcing Call Center Government 52

Magellan Solutions

MAY 17, 2021

This has resulted in the rapid development of BPO centers in the country. . This is the most common delivery model associated with BPO in the Philippines. Also called an offshore shared service. About half of captive units providing voice services are completely or owned by a U.S. Government support.

BPO 52

BPO Outsourcing Offshoring Third Party Outsourcing 52

Everest Group

SEPTEMBER 21, 2021

This progression has increased enterprises’ focus on strategic engagements, including how best to drive business results from their procurement outsourcing models and extract the most value from their engagements across delivery models, pricing structures, governance and performance, talent management, digital transformation, and more.

Outsourcing 52

Outsourcing Government Global Business Services BPO 52

ScaleHub

AUGUST 5, 2021

John Stewart, ScaleHub’s Australian Business Advisor and BPO market insider, commented on the growth: “Both the Australian and Southeast Asian markets are poised to benefit from ScaleHub’s unique crowdsourcing solution. Stay tuned in to our BPO Crowd Boost series as we will continue to announce exciting BPO partnerships over the coming weeks.

BPO 52

BPO Insurance Banking Outsourcing 52

Magellan Solutions

JULY 14, 2021

2021 BPO Status in the Philippines. The working conditions increased the fear of Covid-19 among 247 bpo services inc. The pandemic damaged even the BPO sector. But the BPO industry in the Philippines accommodated many adjustments. The pandemic disrupts the BPO industry. Moreso, Filipinos are resilient.

Call Center 52

Call Center Outsourcing Business Process Outsourcing BPO 52

Magellan Solutions

MARCH 19, 2021

Common BPO outsourcing in the country are captive centers and third-party outsourcing. Government support. The government has been an integral part of the BPO success in the country. This is the most common delivery model associated with BPO in the Philippines. Also called an offshore shared service.

Third Party Outsourcing 52

Third Party Outsourcing Outsourcing Offshoring BPO 52