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From Accounting to IT: 5 Ways Offshore BPO Transforms Your Business

Offshore India Data Entry

Offshore Business process outsourcing (BPO) has become an increasingly popular way for companies to streamline operations and transform their business. By shifting tasks to specialized Offshore BPO service providers, you avoid the need to hire, train, and manage additional full-time staff.

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Everything You Need to Know About the Philippine Call Center Industry

Magellan Solutions

When businesses discuss outsourcing initiatives, it always comes down to markets specializing in BPO services like the Philippines. The Philippines has always been in a tight race with India as the best BPO services provider in the world. A Brief History of the Call Center Industry in the Philippines. billion by 2022.

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5 Business Benefits of Outsourcing Inbound Call Center Services

Magellan Solutions

Benefits of Outsourcing Inbound Call Center Services Providing outstanding customer service is as important as offering a product or service. It is where outsourcing incoming call center services can be a strategic game-changer. Cost Savings It costs a lot of money to operate in-house call centers.

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The Philippine Call Center Industry: A Brief History

Magellan Solutions

As a sub-sector of the business process outsourcing (BPO) industry, call centers in the Philippines remain as a major contributor of the country’s economy. The Philippine government has also once tagged the call center industry as the “Sunshine Industry” because of its massive expansion over the past years.

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BPO Business Models: 3 Must-Know Facts

Pure Moderation

Business Process Outsourcing or BPO refers to delegating business tasks and processes to a third-party service provider. If your organization has been considering outsourcing non-primary but equally essential tasks, it’s crucial to understand the many different BPO business models available. What Do BPO Companies Do?

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What We Do As A Customer Support Outsourcing Agency

Magellan Solutions

You can save around a total of $3000 in initial setup and infrastructure costs alone. Moreover, your workforce costs are also reduced. For example, the cost of living in the Philippines is 65.98% lower than that of the US. This would all be the responsibility of the payroll team of the outsourcing agency. TALK TO US!

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8 Secrets to Improving Customer Service in the Insurance Industry with Outsourcing

Magellan Solutions

Reduced Costs Outsourcing can save costs by having access to countries with lower labor costs. Businesses can also save infrastructure costs (office space, software, hardware, etc.) Magellan Solutions guarantees topnotch and cost-effective insurance BPO services to clients. when outsourcing.