Magellan Solutions

JUNE 24, 2021

Would you go to freelancers or full time BPO employees when looking for an outsource transcription Philippines ? However, some small businesses take the affordability to the next level by outsourcing their transcription tasks to some freelancers. With this in mind, let’s discuss the pros and cons of freelancers vs hiring BPO employees.

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BPO Outsourcing Call Center Out-Tasking 52

Magellan Solutions

MAY 23, 2021

5 Reasons Why Shared Inbound Call Center Services Are Excellent for SMEs. Having your own inbound call center services provide tons of benefits for your company. That is why more than 60% of US companies are outsourcing their services to offshore countries. Of course, you need to pay more if you want a solo team. .

Call Center 52

Call Center Service Shared Services BPO 52

ScaleHub

JANUARY 12, 2022

Susanne brings her substantial knowledge of the BPO market as she assumes oversight of all sales activities in the EMEA region. In this crucial role, Susanne’s responsibilities will include: Strategic positioning of ScaleHub’s managed service offering within our target markets (BPOs & Shared Service Centers for insurers and banks).

Sales 52

Sales BPO Insurance Banking 52

Magellan Solutions

JUNE 5, 2021

These top 5 call center service provider for SMEs will show us why offshore outsourcing is better. There are a lot of things to consider when looking for the perfect call center service provider for your small business. . Do BPO companies have a minimum? Can you just get a small team for your call center service? .

Call Center 52

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Magellan Solutions

JULY 11, 2021

That’s why we will make your life easier as we will list down the 7 best telemarketing service providers that can ensure your success. Flexibility of the Service. PROS: Magellan Solutions offer a shared service team that is more affordable compared to a dedicated call center team. New Media Services. Track Record.

Call Center 52

Call Center BPO Outsourcing Business Process Outsourcing 52

Everest Group

SEPTEMBER 21, 2021

Everest Group is a research firm focused exclusively on IT, business process, and engineering services – this specialization results in a depth of expertise that our clients find invaluable when making critical, strategic decisions related to their use and delivery of sourcing services. BPO, IT ADM, IT Infrastructure etc.).

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Global Sourcing Advisory BPO Advisory Strategic Sourcing 40

Magellan Solutions

MARCH 20, 2020

Along with convenience, personalized service is one of the keys to enhancing customer experience. . While there’s nothing wrong with an automated answering service, this is not what customers prefer. An order taking call center is a service designed to handle calls and meet the communication needs of customers. Customer service.

Call Center 52

Call Center BPO Outsourcing Customer Service 52