Magellan Solutions

AUGUST 13, 2021

Many call center companies in BPO Philippines focus on improving the skills of their agents this 2021. There are several ways on how BPO Philippines improve the quality of their service of their business partners. One of which is developing the skills of their agents in order to adapt with the changes in the business paradigm.

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BPO Call Center Outsourcing Customer Service 52

Magellan Solutions

JULY 21, 2021

Insurance claims outsourcing proves to be helpful for insurers worldwide. Yet services of insurance BPO remain consistent. Global insurers often outsource for the following reasons. These are easy claim handling processes, accurate claim settlement, and quick resolution time. Claims Processing Services.

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Insurance Outsourcing Data Entry BPO 52

Magellan Solutions

JULY 6, 2022

These are the 10 most important services for start-up businesses that BPO Philippines can provide. A few years back, BPO Philippines was just the destination for inbound and outbound call centers. But now, many companies that outsource to Philippines also have their eyes on their non-voice services.

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BPO Service Call Center Accounting 40

Magellan Solutions

JULY 11, 2021

Aside from telemarketing Philippines outbound call center service, Magellan Solutions could provide several BPO services like inbound call center and back-office support. CONS: Their specialization in SEO marketing and CRM development makes it hard for them to provide other BPO services. Konnektors. New Media Services.

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Call Center BPO Outsourcing Business Process Outsourcing 52

Magellan Solutions

DECEMBER 5, 2019

Companies that outsource to Philippines benefit from its wide range of call center and back office services. With over 800 BPO companies, around 1.5 million freelancers , favorable laws, an efficient labor market rate, and a huge talent pool, the country has positioned itself as one of the largest outsourcing destinations in the world.

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Outsourcing Call Center BPO Offshoring 59

Magellan Solutions

JULY 5, 2021

As a result, it might be hard for any start-up business owner to look for the right BPO company for their operation. . After all, low pricing is the main reason why business owners choose to outsource their function to an offshore BPO company. Customer-based Organization. Big Outsource.

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Call Center BPO Outsourcing Customer Service 40

Premier BPO

AUGUST 19, 2021

Whether you are an industry aficionado, long-term outsourcer, or someone who has just been introduced to the world of outsourcing, it is important to know the lingo that is frequently used in the industry to better comprehend and apply in everyday use. E.g. IT Support, Customer Care, Contact Center, Accounting, etc.

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BPO Outsourcing Offshoring Call Center 52

Magellan Solutions

JUNE 1, 2021

What does it mean for Non-voice BPO? Simple, the demand on email support such as marketing and customer service will grow in numbers for the next few years. That is the reason why BPOs are starting to offer 24/7 email support to stay connected with customers. It is the future of BPO. TALK TO US!

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Customer Service Outsourcing Service Call Center 52

Magellan Solutions

APRIL 25, 2023

24/7 availability to answer customer calls Answering service agents are available to answer customer calls even if your business hours are already closed. However, you can’t save as much as offshore answering services because their rates are based on the country the BPO is located.

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Service Offshoring Customer Service BPO 93

Magellan Solutions

JUNE 23, 2021

Porting or the transfer of any client phone numbers to the outsourced customer support system. There is a risk connected to transferring of client contact details to the customer support system. . Let’s collaborate on a better future, outsource your call center service needs to us. TALK TO US!

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Call Center Service Outsourcing Customer Service 52