Remove why-we-launched-weekend-support
article thumbnail

Amazing Customer Service Stories: How To Use “Surprise and Delight” Marketing

Simplr

We live in a world where competition for attention grows constantly among businesses and where loyalty benefits are becoming a norm. Why is the element of surprise so important to us? It was a weekend full of concerts, celebrity appearances and various surprises for those who attended. A surprise can make someone’s day.

article thumbnail

Six tips to turbo-boost your business with flexible customer Support as a Service - SaaS support

Influx

Let us first clarify what ‘ SaaS ’ support is and what ‘ Support as a Service ’ is. Historically, ‘ SaaS’ was used as a short for ‘ software as a service’ business types – think Microsoft, Canva, Shopify –, but more recently, this describes on-demand delivery systems to a business’ customer support operation - ‘Support as a Service’.

article thumbnail

The Most Successful Startups You Could Learn From

TMS

These examples give insight into why some startups grow while others wither. We can help you turn your idea into reality, take over your existing project, or extend your current development team. Schedule a free consultation at hello@tms-outsource.com , or fill out the form and we will follow up with you shortly. PureStorage.