22 Chatbot Statistics for 2022
Simplr
AUGUST 1, 2022
A human touch is more helpful than an automated bot in certain usages, especially when it comes to nuanced or delicate interactions such as payment disputes. Stat #7: By 2024, Insider Intelligence predicts that global consumer retail spend via chatbots will reach $142 billion-up from $2.8 What is the size of the chatbot market?
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