Automation Anywhere

MAY 26, 2022

FortressIQ is now part of Automation Anywhere, and its offering is now our process intelligence product FortressIQ “If You Can’t Measure It, You Can’t Improve It.” – Peter Drucke Measurement and improvement—easier said than done, especially in the enterprise. Learn More About Intelligent Process Discovery.

Robotics Process Automation 78

Robotics Process Automation Finance Automation Shared Services 78

Influx

OCTOBER 3, 2023

Looking for 24/7 customer support solutions? Get a quote → Providing 24-hour customer service is an exciting challenge. It usually indicates that your company is growing or that you’re taking on larger customers. Should my business deliver 24/7 customer support? Learn more about how it works !

Management 52

Management Customer Support Right-Sizing Analytics 52

Magellan Solutions

NOVEMBER 7, 2023

Pharmaceutical companies outsource some of their drug development services to CROs to speed up the drug discovery process and to reduce the enormous costs of extensive medical research. When You Need Multilingual Support An essential aspect of effective customer support is delivering clear and concise customer messages.

Call Center 52

Call Center Outsourcing Pharmaceuticals Out-Tasking 52

Zinnov

OCTOBER 26, 2023

Setting up Global Capability Centers (GCCs): The Go-to De-risking Strategy for Businesses GCCs can handle a wide range of functions, including IT Services, Finance & Accounting, Human Resources, Research & Development, Customer Support, and more. But, how exactly do GCCs help in de-risking businesses?

Flexibility 52

Flexibility Global Business Services Finance Regulations 52

Magellan Solutions

MAY 3, 2022

The telecommunications and technology sector is one of the primary users of various call center services. The common services utilized by companies under this industry are customer support and tech support. Offshored roles include information technology and customer support. Wells Fargo & Co.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Magellan Solutions

MAY 6, 2020

The telecommunications and technology sector is one of the primary users of various call center services. The common services utilized by companies under this industry are customer support and tech support. Offshored roles include information technology and customer support. Wells Fargo & Co.

Call Center 52

Call Center Outsourcing Offshoring Banking 52