Everest Group

APRIL 9, 2024

Are you entrenched in the ongoing battle between Global Business Services (GBS) and outsourcing? However, this blog explores the the in-house GBS versus Business Process Outsourcing (BPO) debate. Gen AI will undoubtedly impact the services industry over the next few years. Reach out to us to learn more.

Global Business Services 72

Global Business Services Outsourcing Service BPO 72

Everest Group

FEBRUARY 21, 2022

With their growing maturity, Global Business Services (GBS) organizations in Banking and Financial Services (BFS) have taken on critical roles in the data value chain. Until a few years ago, most banking GBS organizations played discrete roles across the data value chain. Data is a powerful force.

Banking 52

Banking Analytics Finance Engineering 52

Everest Group

APRIL 5, 2024

“ And another one gone, and another one gone;” the lyrics of Queen’s song have never seemed so apt when it comes to the current state of play in global business services. When the CXO can only bank savings or cost avoidance at the margin, the expense of running an integrated business services model comes under scrutiny.

Global Business Services 52

Global Business Services Shared Services Payroll Service 52

Zinnov

MAY 6, 2022

The Automation industry has evolved considerably over the past couple of years. COVID led to an unprecedented surge in the adoption of Automation by enterprises in a bid to ensure business continuity and resiliency. The definition of Automation itself has evolved quite significantly over the past several years.

Automation 59

Automation Robotics Process Automation Out-Tasking Healthcare 59

Everest Group

AUGUST 9, 2023

But does Hyderabad have what it takes to surpass Bangalore as the foremost global services destination in the future? Let’s delve into this question in this blog. Contact us to learn more about popular global services locations. Discovery also are leveraging the location for a wide variety of services.

Pharmaceuticals 52

Pharmaceuticals Service Robotics Process Automation Government 52

Zinnov

SEPTEMBER 5, 2022

by Nischay Mittal, Partner & Global Head – Automation/AI, Zinnov; Prankur Sharma, Principal, Zinnov; Anmay Shahlot, Project Lead, Zinnov. In the last 18 months, we have seen that Process Intelligence has emerged as the hottest Automation capability to invest in. Citibank, and Deutsche Bank acting as joint lead arrangers.

Automation 59

Automation Banking Supply Chain Management Right-Sizing 59

Zinnov

SEPTEMBER 5, 2022

by Nischay Mittal, Partner & Global Head – Automation/AI, Zinnov; Prankur Sharma, Principal, Zinnov; Anmay Shahlot, Project Lead, Zinnov. In the last 18 months, we have seen that Process Intelligence has emerged as the hottest Automation capability to invest in. Citibank, and Deutsche Bank acting as joint lead arrangers.

Automation 52

Automation Banking Supply Chain Management Right-Sizing 52