article thumbnail

Top 5 Automation Use Cases for the Front Office

Automation Anywhere

The front office represents the customer-facing roles of a company — sales, customer service, field marketing, and advisory service experts. In hospitals, the work in the front office may vary by size of the workforce and the facility. Why front-office automation?

article thumbnail

IBM Named a Leader in the 2023 Gartner Magic Quadrant for API Management

IBM Services

APIs serve as essential connectors between the growing number of data sources and applications in companies of all sizes and in all industries. API Connect applies AI and automation to API testing to improve developer productivity and deliver high quality APIs consistently. All rights reserved. and/or its affiliates in the U.S.

professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Social Media as a Service Differentiator – Part 3

VXI

Marketers and customer care associates need to work together to cancel the “cost center” culture, remove operational barriers, and leverage the right SaaS platform to gain efficiencies and unlock opportunities for value creation through automation and AI. Others set a goal of responding to everything. for a quick chat or consultation.

Service 52
article thumbnail

Social Media as a Service Differentiator – Part 3

VXI

Marketers and customer care associates need to work together to cancel the “cost center” culture, remove operational barriers, and leverage the right SaaS platform to gain efficiencies and unlock opportunities for value creation through automation and AI. Others set a goal of responding to everything. for a quick chat or consultation.

Service 52
article thumbnail

Hackett: Digital Transformation is a Leading Priority for Finance in 2023, As Companies Respond to the Global Economic Downturn

The Hackett Group

An expected 8% increase in workload, combined with an expected 1% reduction in head count and a 2% reduction in budget, will drive a productivity gap of 9% and an efficiency gap of 10%, roughly double the size of the gaps recorded in last year’s study. About The Hackett Group The Hackett Group, Inc.

Finance 97
article thumbnail

Reducing administrative burden in the healthcare industry with AI and interoperability

IBM Services

With 63% of physicians reporting signs of burnout , and 47% of clinicians planning to leave their jobs in the next two to three years , this provision could not be more timely and relevant as it is right now. Payers and providers need to have the right combination of people, processes, and technology to execute it.

article thumbnail

ManagePlus—your journey before, with and beyond RISE with SAP

IBM Services

In addition, you want an automated resource management and industry specific functions such as sales and customer support at the core of operations. We leverage our master control plane driven approach guided by AI and automation to support your requirements both for the build and manage on SAP and non-SAP workloads.