Everest Group
OCTOBER 20, 2023
The global services industry’s confidence waned in 2023 after a banner post-pandemic year. Coming off a bumper year in 2022 with double-digit growth driven by pent-up demand after the pandemic, the global services industry entered 2023 with macroeconomic uncertainty clouding the forecast.
Everest Group
OCTOBER 12, 2023
Learn how impactful 2023 has been for the GBS market and what were the specific numbers in offshore/nearshore locations.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Everest Group
JANUARY 5, 2023
Global leaders share their chief concerns and strategy adjustments for outsourcing in 2023 in Everest Group’s annual Key Issues survey. . Everest Group’s 2023 Key Issues Study comprises the input of 200 global leaders across enterprises, Global Business Services (GBS) centers and service providers.
Everest Group
DECEMBER 8, 2023
The Everest Group 2024 Key Issues Study reveals revenue growth and cost optimization as the top-most business priorities of enterprise executives for the coming year. DALLAS, December 8, 2023 — 2024 will be the year of doing more with less, according to the results of the Everest Group 2024 Key Issues Study of enterprise executives.
Everest Group
APRIL 17, 2023
Global Business Services (GBS) organizations have become essential to the enterprise as these shared service centers help to optimize costs and build talent strategies for the future. Strategies to optimize near-term costs Inflation is putting cost takeout pressure on businesses worldwide.
Everest Group
AUGUST 25, 2023
While most GCCs have successfully delivered upon their initial mandates for growth, concerns are mounting that they are increasingly viewed as mere offshore role aggregators as opposed to value generators. This challenge was highlighted during the 2023 nasscom GCC conclave, where many leaders raised the question of value articulation.
Expert insights. Personalized for you.
58 
Let's personalize your content