Magellan Solutions

JUNE 15, 2021

While pricing and services are important factors, you should also consider the attrition or turnover rate of the BPO company. This will give you an idea how long an agent can work for your business. Here’s the average attrition rate of the BPO industry in the past decade: Year. Average Attrition Rate for the BPO Industry.

Customer Service 52

Customer Service BPO Outsourcing Call Center 52

Magellan Solutions

JULY 11, 2021

Aside from telemarketing Philippines outbound call center service, Magellan Solutions could provide several BPO services like inbound call center and back-office support. CONS: Their specialization in SEO marketing and CRM development makes it hard for them to provide other BPO services. Konnektors. Executive Boutique.

Call Center 52

Call Center BPO Outsourcing Business Process Outsourcing 52

Magellan Solutions

MARCH 13, 2024

Then, in 2018, they expanded to the Philippines, setting up an additional outsourced customer service base in Cebu to further strengthen their global support capabilities. Contact us today for a consultation, and let’s unlock the potential of your business! Magellan Solutions - Call Center | BPO | KPO | Outsourcing

Offshoring 105

Offshoring Outsourcing Out-Tasking Labor Costs 105

Magellan Solutions

MAY 14, 2021

Consequently, BPO companies, specially in the Philippines , remain strong and continue to drive results despite the risk presented by Covid-19. However, despite the positive outlook and the perks of having a BPO, those who already have a traditional call center partner are getting tired and not being satisfied.

Call Center 52

Call Center BPO Customer Service Sales 52

Magellan Solutions

MAY 11, 2021

Although the mortgage rate’s trend is in a downward spiral since 2018, it is on its lowest during the pandemic. The BPO company can assist you in your human resource task. Besides that, you can reduce the risk of any errors as some BPO companies are fully automated when it comes to processing documents. Long Process Time.

Outsourcing 52

Outsourcing BPO Call Center Banking 52

Magellan Solutions

FEBRUARY 26, 2022

While anyone can hire outsource services, it’s a challenge to find a reliable and proven BPO company as everyone claims to be ‘the best’ or ‘the top’. . This transforms the landscape into a highly competitive business. . Competitiveness Level: The BPO sector in India faced serious challenges due to the pandemic. literacy rate.

Outsourcing 40

Outsourcing BPO Government Global Outsourcing 40

Magellan Solutions

JULY 14, 2021

In a 2018 report, a huge salary difference between a Filipino and American call center agent was shown. As this is the basic education level anyone working in the BPO company must fulfill first in order to join the workforce. . Contact us today and let our Business Development Managers create the best solutions for you.

Call Center 52

Call Center Outsourcing Customer Support Flexibility 52