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Offshore Outsourcing: How’s the English Communication Skills of Filipino Agents?

Magellan Solutions

But the only way they can perform their job is if they can actually carry a conversation with the caller. In 2012, Filipinos were given the Best Business English Skills award, beating native English-speaking countries and confirming the Filipino call center agents’ English communication skills as truly world-class.

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4 Reasons Outsourcing to the Philippines is so Popular

NoonDalton

Today, the Philippines is the go-to destination for outsourcing services provided offshore. These recent graduates are looking for jobs more and more often where they can feel like they are making a difference. The Philippines was not the country that came to mind when outsourcing was suggested only ten years ago.

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12 Well-Known Companies That Outsource To Philippines

Magellan Solutions

They hire Estonian and Ukrainian developers because of the cheap offshoring and their great talent. Most of their outsourced jobs include online booking, customer service, reservations, appointment setting, lead generation, digital marketing, and a lot more. Canva, a popular online design platform, started with a small team in 2012.

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Outsourcing Labor Intensive Architectural Services: The Key To Productivity And Profitability

Magellan Solutions

Also, when architectural firms hire labor intensive architectural services like an offshore 3D modeling service, concept design, structural analysis, and other tasks that does not really require highly-technical expertise, they could save up more time for project management, the actual building design, and other core architectural jobs.

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10 Unique Reasons To Outsource Healtcare To BPO Philippines

Magellan Solutions

A report from Clutch suggested that more than 37% of SMEs were already outsourcing some of their business processes since 2019 and that their offshore development budgets would see a substantial increase. In 2012, the Department of Tourism launched its campaign “It’s More Fun in the Philippines.” Strong Tourism Initiatives.

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Staying Focused with Remote Worker Monitoring

Magellan Solutions

Many work management apps and other online tools are now making rounds in many companies that run on offshore manpower, and while remote work monitoring services are still spanking new, it’s ready and equipped to take on the hassle of timekeeping and the like. . Remote employee monitoring helps keep the job more organized.

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Why Do You Need to Outsource Customer Service Solutions to a BPO with Low Attrition Rate?

Magellan Solutions

Here’s the attrition rate of an employee according to their job position: Entry-level – 27%. Employees committed to their job provide a positive and more upbeat customer service experience. . Although these services are much more expensive compared to offshore outsourcing. Average Attrition Rate for the BPO Industry.