Offshore Outsourcing: How’s the English Communication Skills of Filipino Agents?
Magellan Solutions
FEBRUARY 23, 2017
But the only way they can perform their job is if they can actually carry a conversation with the caller. In 2012, Filipinos were given the Best Business English Skills award, beating native English-speaking countries and confirming the Filipino call center agents’ English communication skills as truly world-class.
Let's personalize your content