Groove Technology

MAY 19, 2024

IT outsourcing has become a highly profitable industry in the Philippines, attracting numerous global investors who have recently set up their offshore IT operations in the country. To bolster the defense of Philippine outsourcing companies against such cyber threats, the Philippine government enacted the Data Privacy Act of 2012.

IT Outsourcing 130

IT Outsourcing Outsourcing Cybersecurity Offshoring 130

Magellan Solutions

AUGUST 2, 2021

An introduction to value propositions by BPO companies in Metro Manila. BPO Philippines serves with the promise of efficiency, flexibility, and improved productivity, just to name a few. This is also supported by the fact that the number of BPO offices keep growing. . Philippines. Costa Rica.

BPO 52

BPO Outsourcing Call Center Healthcare 52

Magellan Solutions

JUNE 15, 2021

While pricing and services are important factors, you should also consider the attrition or turnover rate of the BPO company. Here’s the average attrition rate of the BPO industry in the past decade: Year. Average Attrition Rate for the BPO Industry. This will give you an idea how long an agent can work for your business.

Customer Service 52

Customer Service BPO Outsourcing Call Center 52

NoonDalton

JULY 4, 2022

Today, the Philippines is the go-to destination for outsourcing services provided offshore. In fact, since 2004, the nation’s BPO market share has increased by three times, from 4% to 12.3%. The Philippines is regarded as a powerhouse in the BPO sector.

Outsourcing 52

Outsourcing BPO Business Process Outsourcing Offshoring 52

Magellan Solutions

DECEMBER 5, 2019

With over 800 BPO companies, around 1.5 Citi’s operations in the country — within the firm’s operations and under the BPO setup — can be attributed to the Philippines’ “sound macroeconomic fundamentals and skilled workforce.”. They hire Estonian and Ukrainian developers because of the cheap offshoring and their great talent.

Outsourcing 59

Outsourcing Call Center BPO Offshoring 59

Magellan Solutions

JANUARY 25, 2018

Also, when architectural firms hire labor intensive architectural services like an offshore 3D modeling service, concept design, structural analysis, and other tasks that does not really require highly-technical expertise, they could save up more time for project management, the actual building design, and other core architectural jobs.

Outsourcing 56

Outsourcing Service Jobbing Offshoring 56

Magellan Solutions

AUGUST 11, 2022

Business process outsourcing (BPO) is now the trend to managing a successful company. The vendor’s location and communication capabilities will determine how much control you have over the outsourced job. Countries in Asia are known to be a global BPO destination and can greatly provide top notch outsourcing services.

Outsourcing 52

Outsourcing BPO Out-Tasking Design 52